Eyecare Consultant & Frame Stylist (Evenings/Weekends)

Specsavers; North Vancouver; On-site; CAD 22,000 - 29,000; Full time

Benefits offered by this job

Vacation

Birthday Leave

Vision Care

Family Discounts

Health & Dental

Spending Account

Employee Assistance

Career Growth

Job summary

Specsavers North Vancouver is hiring Retail Associates (Eyecare Consultants) to deliver friendly, expert eyewear advice and help customers choose frames and contact lenses. Training is provided, even if you have no optical experience, and evenings and weekends work is required.

Join a values-driven team with strong customer focus, ongoing product training, and a benefits program including vacation, eye care, and employee support as part of a growing Canadian network.

Qualifications

• Availability to work evenings and weekends is required.
• Passion for creating WOW moments through exceptional customer service.
• Ability to thrive in a fast-paced retail environment, staying organized under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor with product recommendations.
• Motivated by building long-term customer relationships.
• Previous retail or customer service experience is an asset—but not essential.

Responsibilities

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build connections by understanding customers’ needs and recommending eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Skills

Customer service

Retail experience

Communication

Friendly demeanor

Job description

Specsavers North Vancouver is hiring Retail Associates (Eyecare Consultants) to deliver friendly, expert eyewear advice and help customers choose frames and contact lenses. Training is provided, even if you have no optical experience, and evenings and weekends work is required.

Join a values-driven team with strong customer focus, ongoing product training, and a benefits program including vacation, eye care, and employee support as part of a growing Canadian network.