Express Customer Service

ROBINSON; Winkler; On-site; CAD 34,000 - 42,000; Full time

Job summary

ROBINSON in Winkler, Manitoba, is seeking a Counter Sales Representative to provide personal service in our store locations. You will inform customers about products, services, pricing, promotions, and delivery, and enter orders into our system to fulfill requests accurately.

Ideal candidates bring a strong customer service background, knowledge of plumbing products, and comfort with general computer programs.

Qualifications

• Strong customer service background
• Solid understanding of plumbing products
• Results oriented with strong attention to detail
• Thrives in a fast paced environment
• Self-motivated and enjoy working with others
• Excellent communication and interpersonal skills
• Proficient with general computer programs

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

Skills

Customer service

Plumbing products knowledge

Attention to detail

Fast-paced

Self-motivated

Interpersonal skills

Computer proficiency

Job description

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What You Will Do

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs