Counter Sales

B.A. Robinson Co.; Abbotsford; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

B.A. Robinson Co. in Abbotsford is seeking a Counter Sales Representative to provide personal service at our Abbotsford Plumbing branch.

You will assist customers with product information, pricing, and delivery while entering orders and maintaining stock levels. Responsibilities include processing orders, handling complaints professionally, stocking shelves, and supporting shipping/receiving and general warehouse tasks.

Qualifications

• Strong customer service background.
• Solid understanding of plumbing products.
• Results oriented with strong attention to detail.
• Thrive in a fast paced environment.
• Self-motivated and enjoy working with others.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing product knowledge

Attention to detail

Fast paced environment

Self-motivated

Communication skills

Computer literacy

Job description

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations. We currently have an opening in our Abbotsford Plumbing branch.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs