Plumbing Counter Sales & Delivery Specialist

NEXT SUPPLY; Vaughan; On-site; CAD 25,000 - 33,000; Full time

Job summary

Next Supply is seeking a Counter Sales Associate to deliver fast, friendly, knowledgeable service at the counter while building strong customer and vendor relationships. You will support branch warehouse and logistics to help meet customer expectations.

The role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

Qualifications

• High School or equivalent education and experience
• Minimum 2 years of customer service/counter sales experience
• Valid Driver's License may be required for occasional deliveries
• Previous plumbing, wholesale experience preferred

Responsibilities

• Build and maintain strong customer and vendor relationships to increase sales and loyalty
• Provide fast and friendly service at the counter, over the phone, and by email
• Meet daily productivity by picking and verifying products with scanners and restocking shelves as needed
• Process customer orders quickly and accurately, handle returns and paperwork
• Plan and optimize local delivery routes to meet deadlines
• Maintain a clean, organized and safe work environment according to SOPs

Skills

Plumbing knowledge

English reading/writing

Attention to detail

Operate warehouse equipment

MHE license within 3 months

Verbal communication

Computer skills

Basic math

Hydronics knowledge

Teamwork

Education

High School or equivalent

Job description

Next Supply is seeking a Counter Sales Associate to deliver fast, friendly, knowledgeable service at the counter while building strong customer and vendor relationships. You will support branch warehouse and logistics to help meet customer expectations.

The role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.