Counter Sales

B.A. Robinson Co.; Winnipeg; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Disability accommodation

Job summary

ROBINSON is a family owned Canadian distributor of plumbing, heating, electrical and lighting products with a network of 32 distribution warehouses and showrooms across Canada. The Counter Sales Representative role focuses on personal service to customers in our locations and contributing to a high standard of customer satisfaction.

As part of a growing company, you will enter orders, provide product information, handle inquiries, and assist with shipping and warehouse duties.

Qualifications

• Strong customer service background.
• Solid understanding of plumbing products.
• Results oriented with strong attention to detail.
• Thrives in a fast paced environment.
• Self-motivated and enjoy working with others.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing products knowledge

Attention to detail

Communication skills

Job description

Posted Thursday, August 13, 2026 at 6:00 AM

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON's reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned itPlatinumstatus amongCanada's Best Managed Companies. ROBINSON is committed to a diverse,inclusive,and respectful workplace. We strive to foster an environment thatvaluesourdifferences andbelieve in giving back to the communities in which we live and work.

Benefits and other information:

• ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.