Counter Sales

ROBINSON; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Job summary

ROBINSON, a leading Canadian distributor of plumbing, heating, electrical, and lighting products, seeks a Counter Sales Representative in Canada. You will provide information to customers, enter orders, stock shelves, and handle shipments, while delivering exceptional service in a busy environment.

You should have a strong customer service background and knowledge of plumbing products, with excellent communication skills and comfort with basic computer systems.

Qualifications

• Strong customer service background required.
• Solid understanding of plumbing products or related hardware.
• Ability to stay detail oriented in a busy setting.
• Thrives in a fast-paced environment and meets deadlines.
• Self-motivated and able to work well with others.
• Excellent verbal and written communication skills.
• Proficient with common computer programs and systems.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing products knowledge

Attention to detail

Fast-paced environment

Self-motivated

Communication skills

Computer skills

Job description

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.