Experienced Flooring Sales Specialist

LV Hardwood Flooring; Vaughan; On-site; CAD 45,000 - 75,000; Full time

Job summary

LV Hardwood Flooring, Greater Toronto’s leading flooring provider, seeks an Experienced Flooring Sales Specialist to greet showroom customers, assess needs, and recommend products and installation options. You will prepare quotes, explain product benefits, and guide clients from inquiry to closing the sale, while maintaining accurate sales records and supporting merchandising.

Role requires building lasting customer relationships, handling after-sales inquiries, and contributing to sales

Qualifications

• Proven experience in flooring or related retail sales with strong product knowledge.
• Demonstrated consultative sales, needs assessment, and closing skills.
• Clear communication and interpersonal abilities with diverse customers.
• Basic math and measurement skills for estimating materials; comfortable with POS and QuickBooks; MS Office熟悉.
• Organizational and time-management skills for multiple customers and follow-ups.
• On-site Toronto, ON—weekends/extended hours as needed; driver’s license may help for site visits.
• High school diploma required; additional training in sales/design/construction is a plus.

Responsibilities

• Greet and engage showroom customers, assess flooring needs and preferences.
• Recommend products and installation options with clear explanations.
• Prepare and present quotes; guide clients from inquiry to closing the sale.
• Follow up on leads and maintain accurate records in the sales system.
• Support merchandising and product displays to optimize store performance.
• Build lasting relationships and handle after-sales inquiries.

Skills

Consultative sales

Product knowledge

Communication skills

Math & measurements

CRM / sales system

Time management

Driver's license (asset)

Education

High school diploma

Sales / design / construction training (adv)

Tools

POS

QuickBooks

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Company Description LV Hardwood Flooring is Greater Toronto’s leading flooring provider, with over a decade of experience serving both homeowners and businesses. The company is known for its high-quality hardwood and other flooring solutions, paired with professional installation and customer-focused service. LV Hardwood Flooring offers expert guidance to clients, helping them choose products that match their design preferences, lifestyle needs, and budgets. Team members work in a collaborative environment that values craftsmanship, reliability, and long-term customer relationships.

Role Description The Experienced Flooring Sales Specialist is a full-time, on-site role based in Toronto, ON. This position is responsible for greeting and engaging customers in the showroom, assessing their flooring needs, and recommending suitable products and installation options. Day-to-day tasks include preparing and presenting quotes, explaining product features and benefits, and guiding clients through the sales process from initial inquiry to closing the sale. Follow up on leads, maintain accurate records in the sales system, and support merchandising and product displays. The role also involves building lasting customer relationships, handling after-sales inquiries, and contributing to sales targets and overall store performance.

Qualifications

• Proven experience in flooring, home improvement, or related retail/wholesale sales, with strong product knowledge and the ability to explain technical details clearly.
• Demonstrated consultative sales skills, including needs assessment, solution-based recommendations, and closing techniques in a customer-facing environment.
• Solid communication and interpersonal skills, with the ability to build trust, handle objections professionally, and provide clear, respectful service to a diverse customer base.
• Competence with basic math and measurements for estimating materials, along with comfort using point-of-sale and QuickBooks. General use of Microsoft Outlook, Word and Excel.
• Organizational and time-management skills to handle multiple customers, follow up on leads, and manage documentation accurately.
• Ability to work on-site in Toronto, ON, including weekends or extended hours as needed, and to stand and move around the showroom for most of the day.
• Previous experience in the flooring or construction market is an asset, and a valid driver’s license may be beneficial for occasional site visits.
• High school diploma or equivalent required; additional training or certification in sales, design, or construction-related fields is an advantage.