Delivery Driver (Cross-Border) - Sales Representative

Gaylord Flooring; Tweed; Hybrid; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Fuel reimbursement

Travel accommodations covered

Job summary

Gaylord Flooring is seeking a Delivery Driver – Sales Representative in Tweed, Ontario. The role combines safe, on-time delivery of hardwood flooring with proactive sales activities and territory management, including regular cross-border travel.

You will represent the company to builders, designers, retailers, and contractors. The position emphasizes cold calling, product demonstrations, and driving repeat business through excellent customer service and accurate CRM-based reporting.

Qualifications

• Demonstrated sales aptitude (cold calling, in-person presentation, objection handling, closing).
• Professional communication skills (verbal and written).
• Familiarity with cross-border shipment paperwork (BOL, commercial invoice, USMCA basics).
• Basic technology proficiency (smartphone, email, GPS, CRM).

Responsibilities

• Sales & Business Development: prospect, cold call, qualify, convert new accounts; schedule meetings and product demonstrations.
• Delivery & Client Service: load, secure, transport, and deliver hardwood flooring to job sites and showrooms; verify orders and resolve issues.
• Compliance, Travel & Administration: cross the U.S. border; manage delivery documents; track travel expenses; follow safety and brand guidelines.

Skills

Sales aptitude

Communication skills

Cross-border paperwork familiarity

Tech proficiency

Tools

CRM usage

Pallet jacks & liftgates

Job description

Delivery Driver (Cross-Border) - Sales Representative

Location: Tweed, Ontario
Employment Type: Full-time
Travel: Frequent, multi-day road trips across Canada and the United States (lodging and meals coveredvia company credit card)

POSITION SUMMARY
The Delivery Driver – Sales Representative is responsible for safe, on-time delivery of hardwood flooring to job sites and showrooms and for developing new business through cold calling, scheduled visits, and disciplined territory management. The role requires regular cross-border travel and professional representation of the company with builders, designers, retailers, and contractors.

KEY RESPONSIBILITIES
Sales & Business Development

• Prospect, cold call, qualify, and convert new accounts; schedule meetings and product demonstrations.
• Manage a pipeline in the CRM; provide structured activity and revenue reporting.
• Present product options, pricing, and value propositions; negotiate within approved guidelines;close orders and drive repeat business.
• Grow the assigned territory through structured route planning and a consistent follow-up cadence.

Delivery & Client Service

• Load, secure, transport, and deliver hardwood flooring (palletized/boxed) to job sites and customer locations.
• Verify orders, obtain signatures, resolve delivery issues professionally, and identify upsell opportunities (treads, vents, underlay).
• Maintain vehicle cleanliness and comply with all safety and material-handling procedures.
  

Compliance, Travel & Administration

• Cross the U.S. border in compliance with all requirements; maintain valid documentation at alltimes.
• Prepare and manage delivery documents (BOL, commercial invoice, basic USMCA documentation asrequired).
• Record fuel, lodging, meals, and other travel expenses using the company credit card per policy.
• Adhere to company policies for safety, customer communication, and brand standards.

QUALIFICATIONS

Required:

• Licences: Valid Ontario Class G and Class AR (Restricted A) driver’s licences, in good standing.
• Vehicle scope: Capable of operating up to a 3-ton straight truck (and light commercial vehicles);competent with pallet jacks and liftgates.
• Travel documents: Valid Canadian passport or NEXUS; able to travel to/from the United Stateswithout restriction.
• Physical demands: Ability to safely lift and maneuver 90 lb (41 kg) bundles; team-lift above thatthreshold; work on active job sites.
• Demonstrated sales aptitude (cold calling, in-person presentation, objection handling, closing).
• Professional communication skills (verbal and written) and reliable follow-through.
• Basic technology proficiency (smartphone, email, GPS, and CRM usage).Preferred
• Experience in building materials, flooring, or related construction products.
• Familiarity with cross-border shipment paperwork (BOL, commercial invoice, USMCA basics).
• Forklift certification and/or TDG awareness; knowledge of MTO/DOT cargo-securement and hours-of-service basics.

COMPENSATION & COMPANY SUPPORT

• Base salary plus sales commission (range to be provided).
• Company vehicle and fuel or mileage reimbursement
• Company credit card for travel expenses; lodging and meals covered on overnight trips per policy.
• Training on products, routes, CRM, and sales process.
• Opportunities for advancement (e.g., Territory Sales, Key Accounts).
• Schedule: Primarily Monday–Friday; frequent overnight travel based on season and territory needs.Occasional early mornings; most weekends at home.
  
• Brief cover letter summarizing relevant sales and commercial driving experience