Enterprise Applications Support Specialist

Terrestar Solutions; Quebec; On-site; CAD 70,000 - 85,000; Full time

Job summary

A telecommunications company in Quebec is looking for an Applications Support Analyst. This role involves providing operational and technical support for business applications, including ERP and HRIS systems. The ideal candidate will have at least 5 years of relevant experience and must be bilingual in English and French. You will be responsible for troubleshooting issues, optimizing configurations, and supporting users in their daily operations. Competitive compensation and flexible work culture are offered.

Benefits

Flexible working culture

Paid holidays

Health programs

Qualifications

• Minimum of 5 years of experience in a similar role.
• Experience with ERP systems and enterprise SaaS applications.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the first point of contact for application-related issues.
• Support application configuration and optimizations.
• Document issues and contribute to knowledge base articles.

Skills

Application Support

ERP systems

Technical Documentation

Cloud Technologies

Troubleshooting

Bilingual (English/French)

Education

Diploma or Degree in Computer Science

Tools

Microsoft Dynamics 365

Power Platform

Job description

A telecommunications company in Quebec is looking for an Applications Support Analyst. This role involves providing operational and technical support for business applications, including ERP and HRIS systems. The ideal candidate will have at least 5 years of relevant experience and must be bilingual in English and French. You will be responsible for troubleshooting issues, optimizing configurations, and supporting users in their daily operations. Competitive compensation and flexible work culture are offered.