Enforcement Officer - Vancouver

Indigo Park Canada; Vancouver; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Uniform included

Career growth

Referral bonuses

Service excellence

Job summary

Indigo Park Canada is seeking Parking Enforcement Officers in Vancouver to patrol assigned areas by vehicle and ensure parking regulations are followed while delivering outstanding customer service.

Ideal candidates will be safe drivers with a professional demeanor, able to work independently, handle stressful situations, and clearly communicate with the public. Uniforms are provided and growth opportunities exist within the organization.

Qualifications

• Excellent interpersonal and customer service skills.
• Valid full provincial drivers license and a clean driving record.
• Ability to communicate clearly in writing and verbally.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with handheld devices and basic computer skills.

Responsibilities

• Patrol an assigned area by vehicle.
• Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system).
• Identify vehicles in violation of parking codes.
• Arrange for tows for illegally parked or abandoned vehicles and direct tow-truck drivers.
• Observe and report hazardous conditions such as unsafe signage.
• Prepare and maintain records for parking enforcement and quotes.
• Maintain equipment and supplies such as handheld devices and quote books.
• Provide information to the public regarding parking regulations and facilities.
• Inform the public about policies, services or procedures.
• Identify stolen or counterfeit parking permits.
• Duties as assigned by manager.

Skills

Interpersonal skills

Customer service

Public communication

Problem solving

Calm under pressure

Clear communication

Valid driver’s license

Tools

Handheld computer

Windows XP/Mobile

Mobile phone basics

Job description

Do you enjoy being on the move, working independently, and making a positive impact in your community? At Indigo Park Canada, we're looking for motivated and customer-focused individuals to join our team as Parking Enforcement Officers in Vancouver.

The ideal candidate will be a problem-solvers with excellent communication skills, a strong sense of responsibility, and a commitment to outstanding customer service. If you're a safe driver, thrive in a fast-paced environment, and enjoy working independently while engaging with the public, this could be the perfect opportunity for you.

Why work at Indigo Park Canada?

• Uniform included
• Opportunity for career growth
• Be part of a trusted organization focused on service excellence
• Referral bonuses

Responsibilities

• Patrol an assigned area by vehicle
• Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system)
• Identify vehicles in violation of parking codes
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles
• Observe and report hazardous conditions such as replacement of unsafe signage within lot, etc.
• Prepare and maintain required records, records of parking enforcement, operational records and records of quoted quotations
• Maintain assigned equipment and supplies such as hand-held computers, quote book, etc.
• Provide information to the public regarding parking regulations and facilities
• Inform the public about policies, services or procedures
• Identify stolen, and counterfeit parking permits
• Duties as assigned by manager

Qualifications

• Excellent interpersonal and customer service skills
• Cautious and courteous driver, with a valid full provincial drivers license and a clean driving record
• Confidence in problem solving and ability to manage stressful situations
• Ability to clearly and accurately communicate both written and verbally
• Ability to work efficiently under pressure in a fast-paced environment
• Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features

Assets

• Enthusiasm for on-going learning, coaching, and training
• Results-oriented individual with a concern for accuracy and customer relations
• Exceptional time management and organizational capabilities
• Flexible schedule and ability to work evenings and weekends if necessary

#IPC2

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.

Successful candidates will be required to submit a Criminal Background and Driver abstract check.