Employment Enhancement Facilitator

The John Howard Society of Fredericton; Hanwell Rural Community; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused agency in Hanwell is seeking an Employment Enhancement Facilitator to assist individuals with disabilities in obtaining and retaining employment. The role involves facilitating interviews, developing service plans, and offering case management support. Candidates should have a background in social science, strong communication skills, and a passion for helping youth. This is a full-time position with a salary of $24.00 per hour, including benefits like sick leave and vacation pay.

Benefits

Bi-weekly remuneration

Sick leave accrued

Vacation pay

Qualifications

• Post-secondary education in a social science field.
• Experience in social services or with persons with disabilities.
• Strong verbal and written communication skills.

Responsibilities

• Facilitating interviews with clients and arranging work placements.
• Providing outreach and case management services.
• Maintaining records and compiling reports.

Skills

Communication skills

Computer skills

Crisis Management

Problem-solving

Interpersonal skills

Education

Post-secondary education in social science

Tools

Y-SPDAT

Job description

Position Title

Employment Enhancement Facilitator

Term

December 8, 2025 to March 31, 2026

Reports to

Manager of Youth Services – Cameron Sargent

Salary/Payment Work Schedule

Bi-weekly remuneration – $24.00 per hour x 37.5 hours per week

Schedule – as required or as directed by management – Typical work week will include 8:15 – 4:30; Mon-Fri

Vacation

4% of gross pay paid bi-weekly

Sick Leave

Accrued at 1.25 days per month

Program Description

The Employment Enhancement Program is designed to help individuals with diagnosed or self-diagnosed disabilities obtain and/or retain employment. The program consists of 8-12 weeks of in-class facilitation of employment and life-based skills, as well as providing various trainings and certifications for the workplace. After each individual completes the initial 8-12 weeks of the program, a 10-12 week paid work placement will be provided to each individual. The program aims to provide work placements which match the participant’s skills, abilities and interests, and to create a viable referral service through community groups and representatives of the Department of Public Safety, Correctional services Canada, Human Resources and Development Canada and the Department of Social Development.

Program Objectives

• To Provide Skills Enhancement: Provide comprehensive skills, attitudes, personality and aptitude assessments to help participants, with mental health and addictions challenges, self-direct towards a career of choice, interest and skill sets and provide Essential Skills Training to participants, with mental health and addictions challenges, for enhanced employability within career of choice.
• To Provide Employment Sustainability Skills: Provide viable work skills and experience to participants with mental health and addictions challenges, and service with “real” work experience and on the job skills enhancement.
• To Provide Career Placements: Provide a service which helps participants, with mental health and addictions challenges, define careers of choice whereby natural skills talents and abilities define career options; and provide the opportunity for participants, with mental health and addictions challenges, to engage in skills acquisition and work experience which promotes a career.
• To Ensure Sustainable Support Services: Offer short and long term supports which assist participants, with mental health and addictions challenges, engage in the workforce
• To Ensure Measurable Results/Outcomes: Provide a comprehensive evaluative measure with the potential for connection with established academia and ensure through evaluative measures “best practice” methods in providing a service designed to eliminate participant’s reliance on government systems long term.

Responsibilities

• Facilitating Interviews with prospecting clients/ reaching out to people for referrals for the program, finding and setting up work placements for clients, support clients at their placements
• Collaborate with clients in the formulation of a Comprehensive Service Plan that is reviewed and modified with clients on a regular basis.
• Provide outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: the streets, shelters, prisons, hospitals, apartments, office, etc.
• Provide individually tailored services to each client in the following areas: housing, school, activities of daily living, health, wellness, self- management, relapse prevention, money management & entitlements, medication support, self-help & empowerment, problem solving, family life & social relationships and integrated treatment for substance abuse with the greatest focus on training & work opportunities.
• Maintain written and computerized records compile reports and complete other program documentation (e.g., progress notes, incident reports, on-call logs, letters, psychosocial assessments).
• Organize and participate in social activities with clients in the community.
• Coordinate and monitor referrals to community services and advocate client participation.
• Lead groups, workshops, and in-services on topics such as workplace culture, education opportunities, and career development, etc.
• Perform related work as assigned.
• Adhere to Housing First training core principals
• Use Y-SPDAT to prioritize clients and their supports
• Any and all other duties as requested by Management

Qualifications and Experience

• Post-secondary education in social science field
• Valid Driver’s License, Vehicle access and insurance with a Riders Clause for transporting is an asset.
• Previous experience working in social services, supported housing or with persons with disabilities
• Excellent verbal and written communication and computer skills
• Experience working with individuals involved with the criminal justice system.
• Knowledge and/or experience in mediation, restorative justice and conflict resolution.
• Knowledge and understanding of mandatory reporting requirements as per the Family Service Act of New Brunswick.
• Crisis Management Experience an asset
• Passion about working with Youth and Families from a harm reduction perspective.
• Capacity and comfort level working with youth who may have difficulty building and maintaining healthy relationships.
• Regular, consistent and punctual attendance.
• A creative problem-solver, using sound judgement to prioritize tasks.
• Proactive and self-motivated, function well in high pressure situations.
• Values strict confidentiality.
• Strong critical thinking skills with a proven attention to detail, organization, and timely independent decision making.
• Excellent interpersonal skills, with the ability to communicate in a tactfully assertive manner

Submit your resumé and cover letter to Cameron Sargent at: [e-mail].