Change and Adoption Manager, Digital Workplace

KPMG Canada; St. Catharines; Remote; CAD 86,000 - 129,000; Full time

Job summary

Join a forward-thinking firm as a Manager in Change and Adoption, where you will lead transformative digital workplace solutions. This role is pivotal in enhancing productivity and collaboration by tailoring solutions to meet specific business needs. With a focus on change management and user experience, you will engage with diverse teams to drive effective technology adoption. If you are passionate about empowering others and thrive in a dynamic environment, this is your chance to make a significant impact in a supportive and inclusive workplace.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant certifications in change management (e.g., Prosci) are advantageous.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Develop and propose solutions tailored to specific business needs.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager, Change and Adoption for digital workplace solutions. This team supports the firm’s overall needs by providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience. These solutions aim to enable KPMG employees with effective technology and knowledge tools, driving value for both KPMG and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Develop and propose solutions tailored to specific business needs and challenges.
• Collaborate with engagement teams and other business units to maximize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing appropriate solutions based on business needs.
• Identify and evaluate end-user impacts due to technology-driven changes and develop suitable change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications in change management (e.g., Prosci) are advantageous.
• Practical experience in change management, training, and communication within digital workplace or technology-driven environments.
• Strong understanding of change management principles.
• Proficiency in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This role requires fluency in English, both written and oral. The successful candidate will support or collaborate with English-speaking colleagues and stakeholders across our English-speaking provinces.

KPMG BC Region Pay Range

The base salary range for this position is $86,000 to $128,500, potentially including bonuses. Salary within this range depends on location, skills, competencies, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Supporting Your Success

Our Values, The KPMG Way

• Integrity: We do what is right.
• Excellence: We continuously learn and improve.
• Courage: We think and act boldly.
• Together: We respect each other and embrace our differences.
• For Better: We focus on meaningful work.

KPMG in Canada is an equal opportunity employer committed to a respectful, inclusive, and barrier-free workplace. We value diversity and encourage all qualified candidates to apply.

Adjustments and Accommodations

We are dedicated to inclusive recruitment. Candidates can request adjustments or accommodations at any stage of the process to support their participation. For support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.