Loan Operations Analyst

Robertson & Company Ltd.; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the banking sector is seeking a Loan Operations Analyst to oversee the processing of letters of credit and ensure compliance with internal and regulatory standards. This role involves managing daily operations, coordinating with internal and external stakeholders, and maintaining high accuracy in loan servicing tasks. The ideal candidate will possess a strong background in corporate banking, excellent organizational skills, and proficiency in relevant banking platforms. Join a forward-thinking team dedicated to innovative financial solutions and client satisfaction.

Qualifications

• 3+ years of experience in loan servicing and credit documentation.
• Strong understanding of international standards for letters of credit.

Responsibilities

• Oversee processing of letters of credit and manage related activities.
• Ensure compliance with regulatory guidelines and internal standards.

Skills

Loan Operations

Credit Documentation

Financial Operations

Microsoft Excel

Organizational Skills

Communication Skills

Education

Undergraduate Degree in Corporate Banking

Tools

Loan IQ

SWIFT

Document Management Tools

Job description

Job Title:

Loan Operations Analyst

Location:

Toronto, ON

The Client:

Our client is a prestigious bank with global reach and strong regional roots. Renowned for innovative financial solutions, they excel in corporate, retail, and institutional banking while advancing sustainability and digital transformation. By fostering long-term client relationships and prioritizing ethical practices, they remain a trusted partner for businesses and individuals worldwide.

What you will achieve in this role:

• Oversee the end-to-end processing of letters of credit, including issuance, advising, amendment, cancellation, and bill booking, ensuring compliance with internal procedures and industry standards.
• Manage standby letters of credit and related activities such as claims, amendments, and monthly reconciliations, maintaining strict turnaround times.
• Coordinate the daily processing of export advising and import LC issuance, handling amendments and bill settlement while maintaining high accuracy.
• Monitor SWIFT messaging and transaction queues, ensuring timely and accurate processing of all incoming LC-related instructions and client requests.
• Validate SWIFT communications, payment entries, and documentary collections across both import and export channels, supporting a departmental STP rate of 98.5%+.
• Maintain compliance with regulatory guidelines (e.g., ISP98, UCP 600) and internal quality control standards across all trade finance and loan servicing tasks.
• Provide operational support for the setup and administration of credit transactions within banking systems such as Loan IQ, ensuring data accuracy and audit readiness.
• Collaborate with internal stakeholders (credit, legal, relationship managers) and external banking partners to resolve discrepancies and streamline documentation flows.

What you must bring to this role:

• Must have an undergraduate degree or equivalent experience in corporate banking, loan operations, or credit administration.
• Must have 3+ years of hands-on experience supporting loan servicing, credit documentation, or financial operations within a commercial lending environment.
• Must have the ability to read and understand credit agreements, loan terms, and trade finance documentation.
• Must be experienced with letters of credit, including standbys, guarantees, import/export LCs, and relevant transaction workflows in the Canadian market.
• Expected to demonstrate a strong understanding of international standards related to LCs and guarantees, including ISP98 and UCP 600.
• Requires comfort working in a structured, high-volume environment with shifting priorities, including hybrid work arrangements.
• Should bring strong organizational and time management skills, with attention to detail and the ability to handle multiple priorities efficiently.
• Needs proficiency in Microsoft Excel and familiarity with platforms such as Loan IQ, SWIFT, credit review systems, and document management tools.
• Must have excellent communication skills, both written and verbal, with the ability to collaborate across departments and manage external interactions professionally.

Only those who are qualified will be contacted.