Trading Operations Specialist

theScore; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the gaming and sports media sector is seeking a member for their Risk and Trading Operations team. The role involves monitoring betting content, ensuring operational excellence, and requires extensive sports knowledge and customer service skills. The company offers a competitive compensation package and a fun work environment, with a commitment to diversity and equal opportunity.

Benefits

Competitive compensation package

Fun, relaxed work environment

Education and conference reimbursements

Qualifications

• Experience in customer service is required.
• Extensive knowledge of the four major professional sports leagues.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Daily review of Odds Boosts, Specials, and Branded Markets.
• Monitoring in-play markets for all live events.
• Triage production issues related to Risk & Trading.

Skills

Customer service

Sports knowledge

Communication skills

Computer savvy

Education

Post-secondary degree or equivalent work experience

Job description

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through ESPN BET , Hollywood Casino, theScore Bet Sportsbook & Casino , or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role and Team

Our Risk and Trading Operations team is to be available 24/7 to assist the various functions in the department (trading/marketing/Customer Support/etc) in troubleshooting and escalating issues on all our operational sports betting platforms.

This team is critical in ensuring the risk and trading department consistently delivers one of its core goals of “operational excellence”.

About the Work

• Daily review of Odds Boosts, Specials, and Branded Markets
• Daily review of all daily betting content
• Monitoring in-play markets for all live events
• Monitoring rich data for all pre-game and live events
• Triage production issues related to Risk & Trading and rich data
• Work with Trading, Compliance, and Marketing Teams to add new markets
• Other duties as assigned

About You

• Post-secondary degree, or equivalent work experience
• Must be able to work weekends, evenings and holidays
• Experience in customer service
• Extensive sports knowledge, particularly with regards to the four major professional sports leagues
• Clear and effective communication skills
• Must be computer savvy
• Experience using iPhone and Android devices on a daily basis
• Knowledge of esports is considered an asset
• Available to work evenings, weekends, and holidays based on planned schedule

What We Offer

• Competitive compensation package.
• Fun, relaxed work environment.
• Education and conference reimbursements.

#LI-REMOTE

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

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