Commercial Operations Analyst (Remote)

Insulet Corporation; Oakville; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company in diabetes care as a Commercial Operations Analyst. This role involves supporting customer onboarding, managing data in Salesforce, and collaborating with stakeholders. Ideal candidates will have strong analytical and communication skills, and experience in a fast-paced environment. The position offers remote working options, allowing you to contribute to innovative solutions in diabetes management.

Qualifications

• 1+ years related experience in business analysis/reporting.
• Ability to present analysis to leadership clearly.

Responsibilities

• Support customer onboarding and training process.
• Manage accurate data within Salesforce system.
• Communicate with internal and external stakeholders.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor's Degree in Business Administration

Tools

Salesforce CRM

Microsoft Excel

Job description

Commercial Operations Analyst (Remote) page is loaded

Commercial Operations Analyst (Remote)

Apply locations CA - Ontario (Oakville - Office) CA - Toronto time type Full time posted on Posted Yesterday job requisition id REQ-2025-10581

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview:

Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod, a line of tubeless, wearable, Pod-based insulin management systems.

This position reports to the Head of Operations and supports the needs of the Insulet Canada Commercial Team and key external stakeholders.

The ideal candidate must demonstrate strong administrative, communication, coordination, planning and logistical skills, as well as an ability to contribute creative yet practical solutions to problems. The ideal candidate will be able to work effectively and independently in a key cross-functional role within Insulet Canada.

We’re looking for:

Responsibilities

• Support of the customer onboarding and training process, including processing and reviewing inbound requests, entering of orders, as well as obtaining necessary paperwork

• Communication with key internal and external stakeholders, including customers, healthcare providers, and clinical training partners

• Management of accurate data and supporting files within the Salesforce system in collaboration with other commercial teams

• Ability to be flexible handling priority activities to support the commercial team.

• Performs other duties as required.

Skills and Abilities

• Experience working in a fast-paced, high-growth, performance and deadline driven environment

• Analytical and problem-solving skills, combined with strong business judgment

• Advanced knowledge of Microsoft Excel is a must (able to build models, utilize pivot tables, vlookup formulas, etc.)

• Ability to present analysis to the country leadership level in a clear and compelling manner to drive decision making

• Ability to manage own workload efficiently and prioritize objectives accordingly

• E xcellent interpersonal and communication skills; both written and verbal

• Experience with Salesforce CRM Software

Education and Experience

Minimum Requirements

• 1+ years related experience that includes business analysis/reporting

Preferred

• Bachelor’s Degree (preferred field of study Business Administration)

• Bilingual English : French

Physical Requirements

• General office environment, may sit for long periods of time.

• May be expected to travel domestically and/or internationally <5%.

• Ideally located within the greater Toronto area.

If you’re ready to be a part of a company that’s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people’s lives.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote

About Insulet

Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.