Sales Operations Analyst

Canonical; Toronto; Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Sales Operations Analyst to enhance their sales processes. This role is pivotal in driving data quality improvements and supporting sales teams across the globe. With a focus on CRM systems and data metrics, the successful candidate will help streamline operations and contribute to the company's growth in the tech industry. Join a dynamic team that values innovation and collaboration in a remote work environment, while enjoying competitive benefits and a commitment to professional development.

Benefits

Annual learning and development budget

Performance bonuses

Holiday leave

Parental leave

Employee Assistance Programme

Travel perks

Qualifications

• Experience in sales operations or sales order processing roles.
• Strong academic record from high school and university.

Responsibilities

• Supporting daily sales operations globally.
• Assisting the Sales Operations Manager to improve sales data quality.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

CRM Systems

Education

High School Diploma

University Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join a team of experts who help Canonical's sales teams achieve their business goals. The Sales Operations team focuses on continuous process and data quality improvement to ensure accurate order processing. The successful candidate will be proactive in improving team workflows, maintaining compliance, and governance.

The role's success is measured by increased deal velocity and the quality of Customer Relationship Management (CRM) data used for business decisions. The ideal candidate is a proactive problem solver, a team player, and passionate about partnering with sales leadership and supporting Canonical’s growth in the tech industry through open source solutions.

Location: These roles are remote within the EMEA and Americas regions.

Responsibilities include:

1. Supporting daily sales operations globally.
2. Reviewing opportunities for accuracy and provisioning orders upon deal closure.
3. Assisting the Sales Operations Manager to improve sales data quality and processes.
4. Reporting on data quality metrics to executive stakeholders.
5. Implementing surveys and defining metrics for executive reporting.
6. Supporting the sales team on CRM and other systems.
7. Delivering sales metrics, dashboards, and ad-hoc analysis.
8. Leading automation and streamlining the Lead to Order process.

Candidate profile:

1. Strong academic record from high school and university.
2. Experience in sales operations or sales order processing roles.
3. Experience in a technology subscription-based business.
4. Proven ability to drive data quality improvements.
5. Energetic, systematic, and focused on scalable outcomes.
6. Excellent problem-solving and analytical skills.
7. Ability to work effectively across global stakeholders.
8. Experience with Salesforce or similar CRM systems.
9. Willingness to travel internationally twice a year for company events.

What Canonical offers:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance bonuses.
• Benefits including holiday leave, parental leave, Employee Assistance Programme, and travel perks.

About Canonical:

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud solutions. We hire globally and value excellence, innovation, and diversity. Working here means being part of the future of software development and open source technology.

We are an equal opportunity employer committed to a diverse and inclusive workplace.

Additional details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development