Sales Operations Analyst

Canonical; Toronto; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a proactive Sales Operations Analyst to enhance sales processes and data quality. This role involves collaborating with global teams to support sales operations, improve order processing accuracy, and implement effective metrics for success. The ideal candidate will possess strong analytical skills and experience in sales operations, particularly within technology subscription businesses. Join a forward-thinking organization that values excellence and diversity, and work in a remote-first environment with opportunities for professional growth and development.

Benefits

Annual learning and development budget

Biannual team sprints

Holiday leave

Parental leave

Employee Assistance Program

Travel opportunities

Qualifications

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.

Responsibilities

• Support daily sales operations globally.
• Review opportunities for accuracy and process orders post-deal closure.
• Lead automation efforts and streamline the Lead to Order process.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Communication

Problem Solving

CRM Experience

Education

High School Diploma

University Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing, with a distributed team of over 1100 colleagues in more than 75 countries. Teams meet in person 2-4 times a year at various global locations.

We are hiring Sales Operations Analysts to support our sales teams in achieving their goals. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will be proactive, demonstrate initiative, and collaborate with sales leadership to design and implement programs supporting Canonical's growth.

Location: Remote in EMEA and Americas regions.

Role Responsibilities:

• Support daily sales operations globally
• Review opportunities for accuracy and process orders post-deal closure
• Assist in improving sales data quality and processes
• Report data quality metrics to executive stakeholders
• Implement surveys and define success metrics for leadership
• Support CRM and sales systems for the sales team
• Deliver sales metrics, dashboards, and perform analytical tasks
• Lead automation efforts and streamline the Lead to Order process

Candidate Requirements:

• Strong academic background from high school and university
• Experience in sales operations or order processing roles
• Experience with technology subscription businesses
• Proven ability to improve data quality
• Systematic and proactive problem solver
• Excellent analytical skills
• Effective communicator across global teams including Sales, Legal, Finance, and Marketing
• Experience with Salesforce or similar CRM
• Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers:

• Distributed work environment with biannual in-person team sprints
• Annual learning and development budget of USD 2,000
• Performance reviews and compensation adjustments
• Various benefits including holiday leave, parental leave, Employee Assistance Program, travel opportunities, and more

About Canonical:

Canonical is a pioneering open source tech company, publisher of Ubuntu, and leader in AI, IoT, and cloud platforms. We value excellence, diversity, and innovation, and operate a global, remote-first workforce. We foster an inclusive environment free from discrimination.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development