E‑Commerce Shipping Specialist | Flexible Scheduling

Sporting Life; Ottawa; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedules

Vendor Pro Deals and training

Competitive pay

Job summary

Sporting Life is seeking team members to process online orders and prepare shipments with precision. You will monitor orders, communicate with customers about delays, and adjust orders to fit availability and special requests on a busy retail platform.

This role requires a passion for sports and style, strong attention to detail, and solid communication skills to ensure a high-quality customer experience. Training and vendor deals support growth.

Qualifications

• Passion for sports, fashion, and delivering outstanding customer experiences.
• Strong attention to detail and commitment to accuracy in order processing.
• Excellent communication skills for updates and solutions to customers.
• Problem-solving abilities to address shipping challenges with logistics providers.
• Ability to work efficiently in a fast-paced environment meeting deadlines.
• Basic computer skills and familiarity with order management systems and shipping platforms.
• Physical capability to lift and move packages as needed.

Responsibilities

• Process and fulfill online orders accurately to meet delivery expectations.
• Pack and prepare shipments following company standards.
• Monitor order statuses and communicate delays or issues with customers.
• Adjust orders to accommodate customer requests or product availability.
• Investigate shipping issues and coordinate with third-party logistics providers.
• Ensure documentation for shipments, returns, and order modifications is complete.
• Maintain a clean, organized, and safe workspace.

Skills

Attention to detail

Communication

Problem-solving

Fast-paced

Tech basics

Physical capability

Tools

Order management systems

Shipping platforms

Job description

Sporting Life is seeking team members to process online orders and prepare shipments with precision. You will monitor orders, communicate with customers about delays, and adjust orders to fit availability and special requests on a busy retail platform.

This role requires a passion for sports and style, strong attention to detail, and solid communication skills to ensure a high-quality customer experience. Training and vendor deals support growth.