E‑Commerce Shipping Specialist — Flexible Hours

Sporting Life; Vancouver; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Team-first culture

Flexible schedules

Vendor Pro Deals

Competitive pay

Job summary

Sporting Life in Vancouver is seeking an enthusiastic E-commerce Shipping Associate to ensure online orders are processed, packed, and shipped accurately and on time. You will maintain precise order records, communicate with customers about status, and coordinate with couriers to resolve delays while keeping safety and efficiency at the forefront.

Join a Canadian team that values sport, style, and teamwork, offering a flexible schedule and opportunities to grow within a dynamic, customer-focused

Qualifications

• Experience in processing online orders with accuracy and speed.
• Strong attention to detail and accuracy in order fulfillment.
• Excellent customer service and clear communication with customers.

Responsibilities

• Process and fulfill online orders efficiently and accurately to meet delivery expectations.
• Pack and prepare shipments following company standards to ensure products arrive safely and in perfect condition.
• Monitor order statuses and proactively communicate any delays or issues with customers via phone and electronic messaging.
• Adjust orders as needed to accommodate customer requests, product availability, or special instructions.
• Investigate and resolve shipping issues, including delays or lost packages, by coordinating with third-party logistics providers.
• Ensure proper documentation is completed for all shipments, returns, and order modifications.
• Maintain a clean, organized, and safe workspace, following all operational and safety guidelines.

Skills

Order processing

Attention to detail

Customer service

Communication skills

Problem solving

Fast-paced

Teamwork

Basic computer skills

Lifting

Job description

Sporting Life in Vancouver is seeking an enthusiastic E-commerce Shipping Associate to ensure online orders are processed, packed, and shipped accurately and on time. You will maintain precise order records, communicate with customers about status, and coordinate with couriers to resolve delays while keeping safety and efficiency at the forefront.

Join a Canadian team that values sport, style, and teamwork, offering a flexible schedule and opportunities to grow within a dynamic, customer-focused