Driver Dispatch & Operations Coordinator

Fastfrate Group; Windsor; On-site; CAD 25,000 - 36,000; Full time

Job summary

Fastfrate Group is seeking a Driver Coordinator to serve as the main liaison between AZ Drivers and internal departments, coordinating a group of drivers from pickup to delivery while ensuring updates are shared with Customer Service, Breakdown, and Customs.

The role operates on-site in Windsor, ON, with a Monday–Friday schedule and a permanent, non-union employment status. An hourly rate of $22.00/hour is offered along with an on-site office environment.

Qualifications

• Minimum 1–2 years of experience in transportation (e.g., dispatch).
• Post-secondary degree or diploma.
• Knowledge of truckload dispatch is an asset.
• ACE and Customs/border crossing experience is an asset.

Responsibilities

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of required driver skills (e.g., Customs, Hazmat, Hours of Service, Policy, Regulations)
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries (payroll, miles)
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Skills

Interpersonal skills

Attention to detail

Communication skills

Initiative

Problem solving

Independent work

Well-organized

Team player

Education

Post-secondary degree or diploma

Job description

Fastfrate Group is seeking a Driver Coordinator to serve as the main liaison between AZ Drivers and internal departments, coordinating a group of drivers from pickup to delivery while ensuring updates are shared with Customer Service, Breakdown, and Customs.

The role operates on-site in Windsor, ON, with a Monday–Friday schedule and a permanent, non-union employment status. An hourly rate of $22.00/hour is offered along with an on-site office environment.