Driver Coordinator, Toyota Operations - Challenger (Woodstock)

Fastfrate Group; Woodstock; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Shift premium

Job summary

Fastfrate Group in Woodstock, Ontario is seeking a Driver Coordinator to serve as the main contact between AZ drivers and the organization, coordinating a team from pickup to delivery and ensuring internal departments are kept informed.

This on-site, permanent role operates Monday–Friday, 3:30pm–12:00am, with a salary range of $38,400 to $48,000 plus a $1,500 shift premium each year. Office environment in Woodstock.

Qualifications

• 1–2 years of experience in transportation (e.g., dispatch).
• Post-secondary degree or diploma.
• Knowledge of truckload dispatch is an asset.
• ACE and border crossing experience is an asset.

Responsibilities

• Participate in and support driver retention initiatives.
• Maintain fair and equitable workload distribution.
• Communicate dispatch information as required.
• Monitor driver performance, miles, and reefer requirements.
• Respond to driver satellite messages.
• Assist with driver training on customs, hours of service, policies, regulations.
• Address driver concerns and inquiries (payroll, miles).
• Update customer websites with position/shift information.
• Communicate and solve problems with customers as needed.

Skills

Interpersonal skills

Attention to detail

Communication skills

Initiative

Problem-solving

Organization

Team player

Education

Post-secondary degree or diploma

Job description

Role Summary:
The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of Work:
Monday to Friday, 3:30pm - 12:00am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $38,400 - $48,000
Shift Premium: $1,500/year

Work Location & Environment:
715032 Oxford Road 4, Woodstock, Ontario

Office environment

Key Accountabilities:

In this role, you will:

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Qualifications

We’re looking for someone who brings:

Education & Experience:

• Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)
• Post-secondary degree or diploma
• Knowledge of truckload dispatch an asset
• ACE and Customs/border crossing experience an asset

Skills & Attributes:

• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision
• Well-organized, enthusiastic, professional and a positive team member