Driver Support Coordinator

Charger Logistics Inc; Brampton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Brampton, ON is hiring a Driver Support specialist to handle complaints, advise drivers, and manage onboarding and driver documentation. The role involves ensuring DOT/IFTA compliance, safety, and accurate information flow within a fast-paced carrier environment.

You will work with drivers and operations to maintain records, monitor logs, and enforce security procedures. A college degree is preferred, with strong English communication and multitasking abilities

Qualifications

• College diploma or university degree preferred.
• Good knowledge about MTO and DOT rules and regulations.
• Excellent written and communication skills in English.
• Ability to multitask, prioritize and work under pressure.
• Ability to be resourceful and proactive in dealing with issues that may arise.

Responsibilities

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Assist and advise drivers on company information
• Conduct new drivers induction, assisting drivers to get onboard and to maintain DQ files, audit reports and renewals of driver documents.
• Establish and manage proper workflow to ensure daily, weekly and monthly DOT / IFTA reporting and requirements are met
• Provide accurate, valid and complete information by using the right methods/tools
• Ensure safety & security procedures are adhered to
• Overlook effective equipment maintenance
• Monitor driver logs and ELD hours of service
• Discipline drivers when necessary
• Other Ad hoc responsibilities related to Driver Support

Skills

Multitasking

Communication skills

Work under pressure

Resourcefulness

English proficiency

Education

College diploma or university degree preferred

Tools

DOT/IFTA reporting tools

Job description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton, ON.

Responsibilities:

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Assist and advise drivers on company information
• Conduct new drivers induction, assisting drivers to get onboard and to maintain DQ files, audit reports and renewals of driver documents.
• Establish and manage proper workflow to ensure daily, weekly and monthly DOT / IFTA reporting and requirements are met
• Provide accurate, valid and complete information by using the right methods/tools
• Ensure safety & security procedures are adhered to
• Overlook effective equipment maintenance
• Monitor driver logs and ELD hours of service
• Discipline drivers when necessary
• Other Ad hoc responsibilities related to Driver Support

• College diploma or university degree preferred
• Good knowledge about MTO and DOT rules and regulations.
• Excellent written and communication skills in English.
• Ability to work in a fast-paced environment.
• Ability to multitask, prioritize and work under pressure.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• High level of personal integrity, objectivity and honesty.

• Competitive Salary
• Healthcare Benefit Package
• Career Growth