Driver Coordinator - TLS (Windsor)

Fastfrate Group; Windsor; On-site; CAD 25,000 - 36,000; Full time

Job summary

Fastfrate Group is seeking a Driver Coordinator to serve as the main liaison between AZ Drivers and internal departments, coordinating a group of drivers from pickup to delivery while ensuring updates are shared with Customer Service, Breakdown, and Customs.

The role operates on-site in Windsor, ON, with a Monday–Friday schedule and a permanent, non-union employment status. An hourly rate of $22.00/hour is offered along with an on-site office environment.

Qualifications

• Minimum 1–2 years of experience in transportation (e.g., dispatch).
• Post-secondary degree or diploma.
• Knowledge of truckload dispatch is an asset.
• ACE and Customs/border crossing experience is an asset.

Responsibilities

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of required driver skills (e.g., Customs, Hazmat, Hours of Service, Policy, Regulations)
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries (payroll, miles)
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Skills

Interpersonal skills

Attention to detail

Communication skills

Initiative

Problem solving

Independent work

Well-organized

Team player

Education

Post-secondary degree or diploma

Job description

Role Summary:

The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of Work:

Monday to Friday, 7:00am - 3:30pm

Work Arrangement:

On-site

Position Type:

Non-Union

Employment Status:

Permanent

Compensation:

Hourly Rate: $22.00/hour

Work Location & Environment:

1790 Provincial Road, Windsor ON

Office environment

Key Accountabilities:

In this role, you will:

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Qualifications

We’re looking for someone who brings:

Education & Experience:

• Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)
• Post-secondary degree or diploma
• Knowledge of truckload dispatch an asset
• ACE and Customs/border crossing experience an asset

Skills & Attributes:

• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision
• Well-organized, enthusiastic, professional and a positive team member