Driver Dispatch & Retention Coordinator

Fastfrate Group; Woodstock; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Shift premium

Job summary

Fastfrate Group in Woodstock, Ontario is seeking a Driver Coordinator to serve as the main contact between AZ drivers and the organization, coordinating a team from pickup to delivery and ensuring internal departments are kept informed.

This on-site, permanent role operates Monday–Friday, 3:30pm–12:00am, with a salary range of $38,400 to $48,000 plus a $1,500 shift premium each year. Office environment in Woodstock.

Qualifications

• 1–2 years of experience in transportation (e.g., dispatch).
• Post-secondary degree or diploma.
• Knowledge of truckload dispatch is an asset.
• ACE and border crossing experience is an asset.

Responsibilities

• Participate in and support driver retention initiatives.
• Maintain fair and equitable workload distribution.
• Communicate dispatch information as required.
• Monitor driver performance, miles, and reefer requirements.
• Respond to driver satellite messages.
• Assist with driver training on customs, hours of service, policies, regulations.
• Address driver concerns and inquiries (payroll, miles).
• Update customer websites with position/shift information.
• Communicate and solve problems with customers as needed.

Skills

Interpersonal skills

Attention to detail

Communication skills

Initiative

Problem-solving

Organization

Team player

Education

Post-secondary degree or diploma

Job description

Fastfrate Group in Woodstock, Ontario is seeking a Driver Coordinator to serve as the main contact between AZ drivers and the organization, coordinating a team from pickup to delivery and ensuring internal departments are kept informed.

This on-site, permanent role operates Monday–Friday, 3:30pm–12:00am, with a salary range of $38,400 to $48,000 plus a $1,500 shift premium each year. Office environment in Woodstock.