Dispatcher

Canada Cartage Group; Saskatoon; On-site; CAD 55,000 - 75,000; Full time

Job summary

Canada Cartage Group in Saskatoon, SK is seeking a Dispatcher to support and monitor on-road activities, assign routes, and ensure on-time deliveries. The role involves communicating with drivers, customers, and other departments to keep operations efficient.

This full-time position, Monday to Friday, 6:00 AM to 3:00 PM, requires 1–2 years dispatching and 3–5 years in trucking, plus strong multitasking and MS Office skills. Bondable status and legal eligibility to work in Canada are required.

Qualifications

• Minimum 1–2 years of Dispatching experience.
• 3–5 years of trucking industry experience.
• Ability to work independently and in a team environment, multi-task, set priorities and meet deadlines.
• Commitment to continuous improvement and excellent customer service.
• Must be bondable and legally able to work in Canada.

Responsibilities

• Assess and support all driver inquiries, supplying drivers with trip sheets, location codes, trip numbers, and tractor keys.
• Utilize Back Office and XRS to track and monitor driver activity.
• Support senior planner and account coordinator requests with daily add-ons.
• Ensure Trip Sheets and A1 live updates are complete and progress trips as required.
• CSR evening duties: respond promptly to customer requests.

Skills

Verbal and written communication

Attention to detail

Microsoft Office

Multi-tasking

Overtime flexibility

Team collaboration

Back Office software

XRS system

Tools

Back Office software

XRS system

Job description

Position Summary

The Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.

Location: Saskatoon, SK

Schedule:Monday to Friday

Shift: 6:00 AM – 3:00 PM

What you will do

• Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys
• Utilize Back Office and XRS to help track and monitor driver activity
• Support senior planner and account coordinator requests completing all daily add-ons as required
• Ensure Trip Sheets are complete and A1 live updates are complete, progressing trips as required
• CSR evening duties (respond in timely manner to all customer requests)

What You'll Bring

• Minimum 1-2 years of Dispatching experience
• 3-5 years of Trucking industry experience
• Ability to work independently and in a team environment, able to multi-task, set priorities and meet deadlines
• Commitment to continuous improvement and excellent customer service
• Must be bondable and legally able to work in Canada

Along with the following Skills & Competencies:

• Capable verbal and written communication skills
• Strong attention to detail
• Proficient in Microsoft Office programs; Word, Excel, and Outlook
• Proven experience in handling multiple priorities
• Must be willing to work a flexible schedule and be able to work overtime if the demand arises