Dispatch Coordinator (12 Month Contract)

Sobeys; Vaughan; On-site; CAD 45,000 - 65,000; Full time

Job summary

Sobeys is seeking a Dispatcher in Vaughan to oversee route assignment and dispatch for store deliveries, back-haul pickups, and driver tasks. The role serves as the primary liaison with drivers and retail customers.

The position involves ensuring schedules, compliance with regulations, data maintenance, and KPI reporting, with a 12-month contract and rotating shifts from 7am to 7pm.

Qualifications

• High School Diploma required.
• Minimum one year of experience in a similar role.
• Familiarity with the Western Canada road network.

Responsibilities

• Ensure the planned routes are assigned and delivered as scheduled.
• Email the Sobeys Transportation and Reporting Times document to the stores.
• Maintain and update databases and issue daily KPI reports.
• Communicate changes in the delivery schedule or routes to RSC Operations.
• Ensure CBA language is followed when assigning tasks or scheduling drivers.
• Maintain a clean and safe working environment as per company requirements.
• Other duties as required.
• Contribute to health and safety program by promoting safe work practices.
• Ensure all checklists are complete, current and accurate.
• Act as an engagement ambassador with the drivers and retail customers.
• Problem solve delivery challenges (miss-delivered pallets, rush orders).

Skills

Strong organizational

Time management

Communication skills

Analytical problem solving

Meet deadlines

Microsoft Office proficiency

Teamwork

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Ready to start fresh?

The Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back-haul pick-ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations. They also assist with required records, reports and control systems. The dispatcher is the key contact person with the drivers and the retail customers.

Shift: 7am to 7pm Wednesday to Saturday and Thursday to Saturday, the schedule rotates.

Please note, this is a 12 month contract.

Here’s where you’ll have an impact:

• Ensure the planned routes are assigned and delivered as scheduled.
• Email the Sobeys Transportation and Reporting Times document to the stores
• Maintain and update any data bases and issue daily reports on relevant KPIs.
• Communicate changes in the delivery schedule or routes (rush orders, add-ons, transfers etc.) to RSC Operations.
• Ensure CBA language is followed when assigning tasks or scheduling drivers.
• Maintain a clean and safe working environment as per company requirements
• Other duties as required
• Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture, encourage ongoing safe work practices
• Ensures all checklists are complete, current and accurate.
• Act as an engagement ambassador with the drivers and retail customers.
• Problem solve delivery challenges (miss-delivered pallets, rush orders, etc.)

What you bring to the table:

Technical Skills

Technical Skills Required:

• Strong organizational skills
• Excellent time management skills
• Strong communication skills (both oral and written)
• Strong analytical and problem solving skills
• Ability to meet tight deadlines while ensuring accuracy
• Proficient use of Microsoft Office Suite
• Ability to work effectively in a team

Technical Skills Preferred:

• Understanding of and insure compliance to Company Policies and all aspects related to operation of Commercial Vehicles including National Safety Code, Hours of Service, Weights and Measures and Long Combination Vehicle Programs across the prairies.

Educational and Working Experience

Required:

• High School Diploma

Preferred:

• A minimum of one year experience in a similar role
• Familiarity with the Western Canada road network
• Knowledge of warehouse and transportation
• Competencies
• Experience in Transportation Operations and experience in operating commercial vehicles.