Dining Hall Supervisor

COMPASS GROUP CANADA; Sackville; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Employee meal discounts

Job summary

Compass Group Canada seeks an energetic Dining Hall supervisor to oversee daily operations at our all-you-can-eat dining venue. You will lead front-of-house staff, ensure exceptional customer service, maintain food quality standards, and support efficient restaurant operations during afternoon, evening, and weekend shifts.

Responsibilities include supervising nightly cafeteria operations, monitoring dining areas, training new staff, handling scheduling and cash procedures, and collaborating with

Qualifications

• Previous supervisory experience in a restaurant, buffet, hospitality, or food service environment preferred.
• Strong leadership and team-building skills.
• Excellent customer service and conflict-resolution abilities.
• Ability to work effectively in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Strong communication and organizational skills.
• Ability to stand and walk for extended periods.

Responsibilities

• Oversee daily dining hall operations and front-of-house staff.
• Lead, motivate, and coach staff to deliver excellent service.
• Greet guests and resolve concerns promptly and professionally.
• Ensure buffet stations are stocked, clean, and visually appealing.
• Support scheduling, attendance tracking, and labor management.
• Handle cash management and POS procedures as assigned.

Skills

Leadership

Customer service

Conflict resolution

Time management

Organization

Communication

Multi-tasking

Job description

We are seeking an energetic and customer-focusedDining Hallto oversee daily operations at our all-you-can-eat dining venue. The successful candidate will lead front-of-house staff, ensure exceptional customer service, maintain food quality standards, and support efficient restaurant operations during afternoon, evening, and weekend shifts.

Key Responsibilities

Operations Management

• Supervise nightly Caferteria operations to ensure smooth and efficient service.
• Monitor dining room, buffet stations, and service areas to maintain cleanliness and presentation standards.
• Ensure compliance with food safety, sanitation, and health regulations.
• Assist with opening, shift change, and closing procedures.

Team Leadership

• Lead, motivate, and coach front-of-house staff to deliver excellent customer service.
• Coordinate staff assignments and monitor performance throughout shifts.
• Train new employees on service standards, company policies, and procedures.
• Foster a positive and professional work environment.

Customer Service

• Greet guests and ensure a welcoming dining experience.
• Resolve customer concerns and complaints promptly and professionally.
• Monitor guest satisfaction and take corrective action when necessary.
• Support team members during peak service periods.

Food & Quality Control

• Ensure buffet stations are properly stocked, clean, and visually appealing.
• Monitor food quality, freshness, and portion control standards.
• Communicate with kitchen staff regarding replenishment and guest feedback.
• Assist in reducing food waste while maintaining excellent product availability.

Administrative Duties

• Support scheduling, attendance tracking, and labor management.
• Complete shift reports and communicate operational updates to management.
• Assist with inventory checks and supply ordering when required.
• Handle cash management and point-of-sale procedures as assigned.

Qualifications

• Previous supervisory experience in a restaurant, buffet, hospitality, or food service environment preferred.
• Strong leadership and team-building skills.
• Excellent customer service and conflict-resolution abilities.
• Ability to work effectively in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Strong communication and organizational skills.
• Ability to stand and walk for extended periods.

Schedule Requirements

• Availability to work afternoons, evenings, weekends, and holidays as required.
• Flexible schedule to support operational needs and peak business periods.

Key Competencies

• Leadership and accountability
• Customer-focused mindset
• Problem-solving and decision-making
• Time management and organization
• Attention to detail
• Ability to multitask under pressure

Compensation & Benefits

• Competitive hourly wage based on experience.
• Opportunities for advancement and professional development.
• Employee meal discounts