Supervisor

Torsap Thai Kitchen; City of Cold Lake; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Leadership Development Program

Performance-Based Growth Opportunities

Complimentary meals

Flexible scheduling

Free on-site parking

Ongoing mentorship

Job summary

Torsap Thai Kitchen in Cold Lake, Canada is looking for dependable and motivated individuals for a leadership role in the restaurant. Candidates will support daily operations and deliver exceptional customer service, while also participating in management training and development programs.

The ideal applicant should have a positive attitude, strong work ethic, and a willingness to learn. The position offers flexible scheduling, performance-based growth opportunities, and leadership development.

Qualifications

• Previous restaurant experience preferred.
• Leadership, training, or customer service experience is an asset.
• Consistent availability on weekends and statutory holidays is preferred.

Responsibilities

• Support daily restaurant operations during shifts.
• Assist in supervising team members.
• Deliver exceptional customer service.
• Participate in management training activities.

Skills

Positive attitude

Strong work ethic

Excellent communication

Teamwork skills

Leadership interest

Organizational skills

Job description

Overview

We’re an Asian buffet under new management, and we’re building the next generation of restaurant leaders.
We're looking for dependable, motivated, and growth-minded individuals who are interested in developing leadership skills and building a long-term career in hospitality. This role is ideal for someone who enjoys working with people, takes initiative, and wants to grow beyond a traditional front-line position.
No management experience? No problem.
If you have a strong work ethic, a positive attitude, and a willingness to learn, we'll provide the training and support to help you succeed.

Key Responsibilities

Shift Leadership

• Support daily restaurant operations and help ensure smooth service during shifts.
• Assist in supervising team members and maintaining a positive work environment.
• Help ensure company policies, procedures, and service standards are followed.
• Lead by example and support team members during busy service periods.

Team Support & Development

• Assist with training new employees and helping them succeed in their roles.
• Support communication between staff and management.
• Help promote teamwork, accountability, and a positive workplace culture.
• Identify operational issues and communicate them to management.

Operations & Administration

• Complete assigned operational checklists and follow-up tasks.
• Assist with shift organization, opening and closing procedures.
• Support inventory counts and operational projects when needed.
• Assist management with staffing, scheduling, and organizational initiatives.

Guest Experience

• Deliver exceptional customer service and help create a positive dining experience.
• Assist with resolving guest concerns professionally and effectively.
• Help maintain high hospitality standards throughout every shift.

Leadership Development

• Participate in management training and leadership development activities.
• Learn restaurant operations, staffing, inventory management, customer service recovery, and leadership fundamentals.
• Gradually take on additional responsibilities as skills and experience develop.

What We're Looking For

• Previous restaurant experience preferred.
• Leadership, training, or customer service experience is an asset.
• Positive attitude and strong work ethic.
• Excellent communication and teamwork skills.
• Reliable, organized, and willing to take initiative.
• Interest in developing leadership and management skills.
• Consistent availability on weekends and statutory holidays is preferred.

Career Path

We love to see our team grow.
Shift Lead → Assistant Manager → General Manager → Regional Manager

Job Type & Hours

• Full-time or Part-time
• Flexible scheduling available
• Evening, weekend, and holiday availability preferred

Perks & Benefits

• Leadership Development Program
• Performance-Based Growth Opportunities
• Complimentary meals during and outside scheduled shifts
• Flexible scheduling
• Free on-site parking
• Ongoing mentorship from the management team