Server Supervisor

Push Operations; Calgary; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Staff meals

Flexible scheduling

Overtime opportunities

Career growth

Bonuses

Job summary

Push Operations in Calgary, Alberta is seeking a Server Supervisor to lead our server team and ensure exceptional guest service. This full-time hourly role offers a competitive wage, flexible scheduling, and opportunities for career advancement within the restaurant group.

You will oversee daily operations, train and evaluate staff, handle guest concerns, manage inventory, and collaborate with the kitchen to guarantee smooth service while maintaining health and safety standards.

Qualifications

• Smart Serve certification required or equivalent.
• Proven leadership and communication skills.
• Experience as a server or in a supervisory role in F&B.

Responsibilities

• Oversee daily operations of the server team, ensuring high standards of customer service.
• Coordinate and manage the server staff, including scheduling, training, and performance evaluations.
• Handle customer complaints and ensure timely resolution.
• Maintain inventory and order supplies as needed.
• Collaborate with kitchen staff to ensure smooth service flow.
• Ensure compliance with health and safety regulations.
• Manage shifts that may include early mornings, late nights, weekends, and holidays.
• Be available to work overtime during peak hours and special events.

Skills

Smart Serve

Leadership

Communication

Fast-paced

Supervisory

Tools

POS systems

Job description

Introduction: Join our dynamic team as a Server Supervisor in the thriving food & beverage industry. We are seeking a dedicated and experienced professional to lead our server team, ensuring exceptional customer service and seamless operations. This full-time, hourly position offers a competitive salary, flexible scheduling, and opportunities for career growth.

Responsibilities:

• Oversee daily operations of the server team, ensuring high standards of customer service.
• Coordinate and manage the server staff, including scheduling, training, and performance evaluations.
• Handle customer complaints and ensure timely resolution.
• Maintain inventory and order supplies as needed.
• Collaborate with kitchen staff to ensure smooth service flow.
• Ensure compliance with health and safety regulations.
• Manage shifts that may include early mornings, late nights, weekends, and holidays.
• Be available to work overtime during peak hours and special events.

Qualifications:

• Previous experience as a server or in a similar supervisory role in the food & beverage industry.
• Smart Serve certification (or equivalent) to serve alcoholic beverages.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Full-time, hourly position with flexible scheduling to accommodate early mornings, late nights, weekends, and holidays.

Preferred Qualifications:

• Additional certifications in food safety and handling.
• Experience with POS (Point of Sale) systems.
• Knowledge of local liquor laws and regulations.
• Competitive hourly wage based on experience.
• Staff meal benefit provided.
• Performance-based bonuses may be provided based on experience, performance, and contribution to the team.
• Opportunities for growth and advancement within the restaurant.