Dining Room Supervisor, Full Time

COMPASS GROUP CANADA; Northeastern Ontario; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Dynamic environment

Leadership development

Impact on dining experience

Hygiene and customer focus

Job summary

COMPASS GROUP CANADA in Ontario is seeking a Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The role requires strong customer service skills, passion for hospitality, and knowledge of food safety and allergen awareness.

You will supervise and coach front-of-house staff, monitor temperatures and sanitation, and ensure a seamless dining experience for students and customers during all service periods.

Qualifications

• Previous supervisory experience in dining hall or similar.
• Strong knowledge of food safety, temperatures, and sanitation.
• Excellent communication, leadership, and customer service.
• Calm, organized, and solution-focused under high volume.
• Detail-oriented with a commitment to cleanliness.
• Ability to motivate and hold team accountable.
• Food Handler Certification is an asset.

Responsibilities

• Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers.
• Lead, coach, and support front-of-house employees while promoting teamwork and accountability.
• Monitor food temperatures, allergen controls, food presentation, portioning, and service standards.
• Ensure cleaning, sanitation, and health and safety procedures are consistently followed.
• Maintain a clean, organized, and safe dining room throughout all service periods.
• Engage regularly with students and customers, respond to feedback, and resolve concerns professionally.
• Coordinate service flow during busy periods and ensure all stations are properly staffed and operational.
• Complete opening, closing, sanitation, temperature, and operational checklists accurately.
• Communicate operational needs, staffing concerns, and customer feedback to the management team.
• Support training and onboarding of new employees.
• Assist with inventory control, merchandising, restocking, and minimizing waste.
• Ensure compliance with company policies, client expectations, and applicable food safety regulations.

Skills

Supervisory experience

Leadership

Customer service

Communication

Attention to detail

Food safety knowledge

Allergen awareness

Job description

Dining Hall Supervisor

We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have strong customer service skills, a passion for hospitality, and in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards.

Key Responsibilities

• Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers.
• Lead, coach, and support front-of-house employees while promoting teamwork and accountability.
• Monitor food temperatures, allergen controls, food presentation, portioning, and service standards.
• Ensure cleaning, sanitation, and health and safety procedures are consistently followed.
• Maintain a clean, organized, and safe dining room throughout all service periods.
• Engage regularly with students and customers, respond to feedback, and resolve concerns professionally.
• Coordinate service flow during busy periods and ensure all stations are properly staffed and operational.
• Complete opening, closing, sanitation, temperature, and operational checklists accurately.
• Communicate operational needs, staffing concerns, and customer feedback to the management team.
• Support training and onboarding of new employees.
• Assist with inventory control, merchandising, restocking, and minimizing waste.
• Ensure compliance with company policies, client expectations, and applicable food safety regulations.

Qualifications and Skills

• Previous supervisory experience in a dining hall, restaurant, hospitality, institutional food service, or similar environment.
• Strong knowledge of food safety, safe food temperatures, allergen awareness, and sanitation practices.
• Excellent communication, leadership, and customer service skills.
• Ability to remain calm, organized, and solution-focused in a high-volume environment.
• Strong attention to detail and commitment to cleanliness.
• Ability to motivate and hold team members accountable.
• Food Handler Certification is considered an asset.
• Ability to work flexible shifts, including evenings and weekends, as required.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for leadership development and career growth.
• The opportunity to make a meaningful impact on the student dining experience.
• A role where hospitality, food safety, cleanliness, and customer satisfaction are highly valued.