Manager

Torsap Thai Kitchen; City of Cold Lake; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Management Bonus Program

Management Tip Pool Participation

Complimentary meals during and outside scheduled shifts

Friends & Family Dining Discounts

Flexible scheduling

Free on-site parking

Ongoing leadership development and mentorship

Job summary

Torsap Thai Kitchen in Cold Lake is seeking an Assistant Manager to lead operations and develop team members. This position requires previous restaurant or leadership experience and offers opportunities for growth within the company.

The ideal candidate will demonstrate strong leadership and communication skills, be organized and self-motivated, and be available on weekends and holidays. The position includes management bonuses, flexible scheduling, and ongoing leadership development.

Qualifications

• Previous restaurant management or supervisory experience preferred.
• Ability to make decisions in a fast-paced environment.
• Consistent availability on weekends and holidays.

Responsibilities

• Support daily operation of the restaurant and ensure smooth service execution.
• Assist with recruitment, interviews, and training of team members.
• Deliver exceptional customer service and handle guest concerns.

Skills

Strong leadership

Problem-solving skills

Communication skills

Customer service

Organized and dependable

Job description

Overview

We’re an Asian buffet under new management, and we’re building a strong, supportive, and guest-focused leadership team. We’re looking for an Assistant Manager who enjoys leading people, solving problems, developing team members, and creating an exceptional experience for both guests and staff. This role is ideal for someone with previous restaurant or leadership experience who is ready to take on greater responsibility and play a key role in the growth and success of our restaurant.

Key Responsibilities

Operations & Leadership

• Support the daily operation of the restaurant and ensure smooth service execution.
• Maintain company standards, policies, procedures, and food safety requirements.
• Supervise team members during shifts and provide operational support when needed.
• Promote a positive, respectful, and team-oriented work environment.

Team Development & Staffing

• Assist with recruitment, interviews, onboarding, and employee training.
• Support schedule preparation and shift coverage coordination.
• Coach team members and help monitor employee performance.
• Foster accountability, teamwork, and professional growth.

Communication & Administration

• Work closely with the General Manager to support operational improvements and management transition initiatives.
• Follow up on staffing, maintenance, operational, and employee-related matters.
• Maintain reports, checklists, and operational records.
• Assist with implementing new systems, procedures, and organizational projects.

Inventory & Facility Management

• Assist with inventory counts, stock monitoring, and supply ordering.
• Follow up on shortages, inventory discrepancies, and operational supply needs.
• Monitor equipment and facility conditions and coordinate maintenance follow-up when required.

Guest Experience

• Deliver exceptional customer service and support a positive guest experience.
• Handle guest concerns professionally and assist with service recovery.
• Monitor guest feedback and identify opportunities for improvement.

Additional Responsibilities

• Act as Manager on Duty when assigned.
• Provide regular operational updates to management.
• Support special projects and other leadership initiatives as required.

What We're Looking For

• Previous restaurant management, supervisory, or leadership experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to make decisions in a fast-paced environment.
• Organized, dependable, and self-motivated.
• Friendly, approachable, and guest-focused attitude.
• Willingness to learn and grow into higher management roles.
• Consistent availability on weekends and statutory holidays is required.

Career Path

We love to see our team grow. Assistant Manager to General Manager to Regional Manager

Job Type & Hours

• Full-time or Part-time
• Evening, weekend, and holiday availability required

Perks & Benefits

• Management Bonus Program
• Management Tip Pool Participation
• Complimentary meals during and outside scheduled shifts
• Friends & Family Dining Discounts
• Flexible scheduling
• Free on-site parking
• Ongoing leadership development and mentorship