Dental Administrator - Westbrook Dental Centre

hellodent; Calgary; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP

Career development

Networking events

Work-life balance

Modern technology access

Job summary

Westbrook Dental Centre in Calgary, Alberta, is seeking an experienced administrative professional to join our welcoming team. You will greet patients, book and optimize the day, and maintain patient records with care.

You’ll handle recalls and inquiries, file referrals, and support our clinicians with efficient, courteous service. Minimum 3 years of admin experience and dental software familiarity are preferred; we support career development and a collaborative workplace.

Qualifications

• Minimum 3 years of administration experience.
• Team lead experience is an asset.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Skills

Admin experience

Team leadership

Dental software

Tools

Dental software

Job description

Get To Know Us:

For over 40 years, Westbrook Dental Centre has proudly cared for patients and families in Southwest Calgary. Conveniently located in Westbrook Mall, our practice is built on long-standing relationships, trust, and a commitment to creating a comfortable and welcoming experience for every patient.

Our team provides comprehensive dental care for patients of all ages, with a strong focus on personalized treatment, clear communication, and long-term oral health. We combine modern dental technology with a gentle, patient-focused approach to help our patients feel informed and at ease throughout their visit.

At Westbrook Dental Centre, we also believe that exceptional patient care starts with a strong and supportive team. We foster a collaborative environment focused on respect, continued learning, and working together to provide a positive experience for our patients and our community.

Schedule:

• Monday & Tuesday: 9:00 AM - 2:30 PM

• Wednesday & Thursday: 1:45 PM - 8:15 PM

• One Saturday per month: 9:00 AM - 4:00 PM

• Enjoy the following Monday off when you work your scheduled Saturday

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members - helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 3 years of administration experience
• Team lead experience is an asset
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.