Dental Administrator - Westbrook Dental Centre

Dentalcorp Health Services LTD.; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

RRSP matching program

Competitive compensation

Total rewards package with discounts

EFAP / confidentiality counseling

Career development & CE opportunities

Work-life balance

Access to modernized technology

Job summary

Westbrook Dental Centre is seeking an experienced Administrative Coordinator to greet patients, manage daily scheduling, and maintain accurate patient records. The role supports the clinical team and ensures a smooth patient flow in a busy Calgary practice.

You will oversee recall systems, answer appointment inquiries, process referrals, and maintain patient charts. A minimum of 3 years in dental administration is preferred, with team lead experience an asset.

Qualifications

• Minimum 3 years of administration experience.
• Team lead experience is an asset.
• Clinical background and experience with dental software programs considered an asset.
• Candidates must be legally eligible to work in Canada.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient databaseli>
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.

Skills

Administration experience

Team lead

Dental software

Job description

Get To Know Us:

For over 40 years, Westbrook Dental Centre has proudly cared for patients and families in Southwest Calgary. Conveniently located in Westbrook Mall, our practice is built on long-standing relationships, trust, and a commitment to creating a comfortable and welcoming experience for every patient. Our team provides comprehensive dental care for patients of all ages, with a strong focus on personalized treatment, clear communication, and long-term oral health. We combine modern dental technology with a gentle, patient-focused approach to help our patients feel informed and at ease throughout their visit. At Westbrook Dental Centre, we also believe that exceptional patient care starts with a strong and supportive team. We foster a collaborative environment focused on respect, continued learning, and working together to provide a positive experience for our patients and our community.

Schedule:

• Monday & Tuesday: 9:00 AM – 2:30 PM
• Wednesday & Thursday: 1:45 PM – 8:15 PM
• One Saturday per month: 9:00 AM - 4:00 PM

Enjoy the following Monday off when you work your scheduled Saturday.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient databaseli>
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 3 years of administration experience
• Team lead experience is an asset
• Clinical background and experience with dental software programs considered an asset
• Candidates must be legally eligible to work in Canada.

We thank all applicants, but only suitable applicants will be contacted.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.

We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.