Dental Administrator

Chemong Family Dental; Calgary; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Team-building events every 3-4 months

Brand-new, renovated office

Friendly, welcoming team

Job summary

Passion Dental Group in NE Calgary, AB, is seeking a Dental Administrator to join Memorial Square Dental Clinic. You will welcome patients, manage calls and appointments, and oversee billing and records in a supportive, team-oriented environment.

The role requires at least 1 year of dental admin experience, familiarity with dental billing, and proficiency in MS Office; Dentrix and MaxAssist are a plus. Flexible full-time schedule offered with collaborative team culture.

Qualifications

• Minimum of 1 year of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset.
• Strong verbal and written communication.
• Friendly, professional demeanor with a patient-first mindset.
• Ability to multitask in a dynamic, fast-paced environment.

Responsibilities

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for.
• Manage phone calls, direct inquiries, and efficiently book appointments.
• Maintain and organize the patient database with accuracy and confidentiality.
• Oversee insurance claims, billing systems, and follow up with insurance companies.
• Establish and manage office protocols to keep operations running smoothly.
• Coordinate and optimize appointment schedules.
• Provide leadership and foster a team culture focused on outstanding client service.

Skills

Customer service

Communication

Multitasking

Dental admin

Tools

Dentrix

MaxAssist

Microsoft Office

Job description

Position: Dental Administrator

Location: NE Calgary, AB

Clinic: Memorial Square Dental Clinic

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork-it's about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We're looking for a skilled and compassionate Dental Administrator to join our team.Whether you're early in your career or bring years of experience, you'll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

#PassionLP

Specifics about the role:

• Full-time schedule: Monday-Friday, with 2 Saturdays per month.
  • Monday: 9:00 AM-4:00 PM
  • Tuesday: 10:00 AM-6:00 PM
  • Wednesday: 11:00 AM-7:00 PM
  • Thursday: 9:00 AM-4:30 PM
  • Friday: 9:00 AM-4:00 PM
  • Saturday: 8:00 AM-3:30 PM

Candidates who prefer to maintain a 5-day workweek may alternate Saturday shifts with Mondays off.

The schedule currently includes 1 evening shift per week, with the potential to increase to 1-2 evening shifts per week as our office hours expand following renovations.

• Additional Perks:
• • If a statutory holiday falls on a Monday or Friday, the clinic will be closed the corresponding Saturday.
  • Team-building events every 3-4 months
  • Brand-new, recently renovated office
  • Friendly, welcoming team and positive work environment

What you'll do:

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

What you'll bring to the role:

• Minimum of 1 year of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanour with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.