Practice Manager - Crystal Dental Centre

Dentalcorp; Canada; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee and Family Assistance Program

Competitive pay with annual reviews

Total rewards package

Job summary

Crystal Dental Centre in Canada seeks a Practice Manager to lead daily operations, coach staff, manage finances and ensure health regulation compliance. The role focuses on productivity, patient care quality and team development.

The position requires 3–5 years in dental practice leadership, strong budgeting skills and experience with dental software. Flexible hours and a supportive, growth‑oriented environment are offered.

Qualifications

• University or College Diploma in business or office administration.
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required.
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management.
• Strong business acumen and extensive experience in budgeting and forecasting.
• Experience with dental software systems and Microsoft Office is preferred.
• Strong commitment to maintaining health regulation and operational standards.
• Willingness to work varied hours to align with business needs.

Responsibilities

• Operational planning and execution: build and execute plans to improve daily operations of the practice, maximizing productivity and growth.
• Review clinic environment and key business indicators to identify problems and opportunities, providing coaching to the team.
• Ensure compliance and patient safety by coordinating with Compliance, DC Institute and HR; manage all compliance programs.
• Lead, coach and motivate the team to improve productivity and engagement; support recruitment and payroll oversight.

Skills

Leadership

Staff scheduling

Finances

People management

Budgeting and forecasting

Dental software systems

Microsoft Office

Compliance with health regulations

Education

Diploma in business or office administration

Tools

Practice management software

Job description

Get to Know Us:

At Crystal Dental Centre, we provide comprehensive dental care in a warm, welcoming environment where every patient is treated with compassion and respect. Our experienced team is dedicated to helping patients of all ages achieve healthy, confident smiles through personalized care. Using modern technology and a patient-first approach, we offer a full range of preventive, restorative, cosmetic, and orthodontic services to meet your family's dental needs. We strive to make every visit comfortable, convenient, and focused on your long-term oral health.

Schedule: Monday - Friday: 9:00am - 5:00pm

What Sets Us Apart:

Grow Without Limits:

• We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms

Brilliant Rewards:

• Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us:

• Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility:

• Career development with industry-leading CE, social and networking events, and a flexible, work‑life balanced environment that supports your professional growth

The wage for this Practice Manager position is $65,000-$75,000 anually depending on skills, experience, and location.

Please note that this is a replacement job opening.

Willingness to work varied hours to align with business needs.

Your Impact:

• Operational Planning & Execution: Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety: Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards; Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority; Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation
• Leadership: Lead, coach and motivate the team to improve productivity, engagement and retention of patients; Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives; Support recruitment efforts to interview dental professionals and assess for best fit; Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

• University or College Diploma in business or office administration
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

Application Information:

• Candidates must be legally authorized to work in Canada.
• We are committed to building a workforce that reflects the diversity of the communities and patients we serve.
• Our purpose is to provide the best care for our patients.
• We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.
• We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.