Dental Administrator - Metro Dental Care

dentalcorp; Calgary; On-site; CAD 36,000 - 42,000; Full time

Benefits offered by this job

RRSP matching program

Competitive compensation

Total rewards package with discounts

Job summary

Metro Dental in Calgary, part of the dentalcorp network, is seeking an administrative professional to greet patients, manage the appointment schedule, and maintain patient records using dental software. The role supports clinicians and aims to deliver excellent patient service.

Minimum 1 year of admin experience is required; proficiency with dental software is an asset. Cantonese and/or Mandarin ability is considered an asset.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.
• Proficiency in Cantonese and/or Mandarin is considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Optimize the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; manage and file all patient records and charts.

Skills

Cantonese

Mandarin

Tools

Dental software

Job description

Get To Know Us:

Conveniently located in NW Calgary, Metro Dental has been serving the community for many years. We provide a wide range of dental services, including preventative hygiene, general and cosmetic dentistry, orthodontics, sedation dentistry, sports and mouth guards, emergency care, and much more.

Our team, led by Dr. Verena Lam and Dr. Jeff Chen, pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://metrodentalcare.ca/

Schedule:

Tuesday, Wednesday, Thursday - 11:15 am - 7:15 pm

Friday and Saturday - 9:00 am - 5:00 pm

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us


• Competitive compensation


• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!


• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services


• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education


• Attend social and CE events to network with dental professionals in your community


• Work-life balance and flexibility


• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them


• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps


• Effectively manage recall system and accurately maintain patient database


• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations


• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience


• Clinical background and experience with dental software programs considered an asset


• Proficiency in Cantonese and/or Mandarin is considered an asset.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.