Dental Administrator

Passion Dental Group; Bragg Creek; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Uniform Allowance

Free Parking

Competitive wages

CE opportunities

Job summary

Passion Dental Group in Bragg Creek, AB, is seeking a Dental Administrator to join a collaborative, patient-focused team. You will manage calls, appointments, and patient records while handling insurance claims and billing in a fast-paced environment.

As the clinic expands, you’ll contribute to a smooth-running operation and exceptional patient experiences in a supportive, community-minded practice near Calgary.

Qualifications

• 1+ year experience in a dental clinic with insurance knowledge.
• Proficient with Microsoft Office; Curve is a plus.
• Strong communication and attention to detail.

Responsibilities

• Be the warm, welcoming face of the clinic and ensure patients feel cared for.
• Manage calls, inquiries, and book appointments efficiently.
• Maintain the patient database with accuracy and confidentiality.
• Oversee insurance claims, billing systems, and follow up with insurers.
• Establish and manage office protocols to keep operations smooth.
• Coordinate and optimize appointment schedules.

Skills

Verbal communication

Written communication

Detail-oriented

Multitasking

Patient-first mindset

Tools

Microsoft Office

Curve

Job description

Position: Dental Administrator

Location: Bragg Creek, AB

Clinic: Bragg Creek Dental

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We're growing and building something special! As our practice expands, we’re seeking a skilled and dedicated Dental Administrator who’s ready to play a key role in our continued success. This is your chance to join a collaborative, patient-focused team where your expertise truly makes an impact.

Specifics about the role:

• Job Type: Full-time
• Schedule: 5 Days per week (evenings and weekends)
• Benefits: Uniform Allowance, Free Parking, Competitive wages & CE opportunities

About the Clinic:

Bragg Creek Dental is located in the beautiful foothills of the Rocky Mountains, just a short drive from Calgary. The scenic commute through rolling foothills and forested landscapes offers a refreshing start and end to your day, making the drive feel less like a commute and more like an escape from the city.

Currently operating out of the owner’s residence, we’re excited to move into our expanded clinic space with a targeted opening in July 2026. This growth reflects our commitment to continuing to serve the Bragg Creek community while creating an exceptional environment for both our patients and our team.

Dr. Clancy and our experienced team are passionate about providing high-quality dentistry while taking the time to truly listen to patients and deliver personalized care. As a small, tight-knit team, we value collaboration, open communication, and supporting one another in creating outstanding patient experiences.

Working in Bragg Creek offers the charm of a close-knit community where meaningful, long-lasting relationships are built with patients. Combined with the peaceful mountain setting and close proximity to Calgary, our clinic provides a unique balance of professional fulfillment, lifestyle, and work-life balance.

What you’ll do:

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules

What you’ll bring to the role:

• Minimum 1 year of experience in a dental clinic environment, with in-depth knowledge of dental insurance, claims, predeterminations, and billing processes.
• Proficiency with Microsoft Office; experience with Curve is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanour with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

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