Customer Service Security Guard

GardaWorld; Hamilton; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Uniform provided at no cost

GardaWorld Academy training investment

Flexible schedules

Career growth opportunities

Full-time & part-time opportunities

Job summary

GardaWorld in Ontario, Canada is seeking a Concierge Security Guard dedicated to delivering excellent customer service in busy environments such as offices, hotels and malls. The role emphasizes guest engagement, access control and timely incident reporting while maintaining safety.

Flexible schedules, full-time and part-time options, and uniform provided enhance the position. Wage is hourly at 18.76 CAD; GardaWorld will invest in you through GardaWorld Academy and offer career growth

Qualifications

• Authorized to work in Canada.
• Valid security license.
• First aid certification is required.
• Proficient in basic phone and computer skills.

Responsibilities

• Provide customer service, greet visitors and assist.
• Manage access control.
• Perform foot patrols and identify risks.
• Inspect security equipment and report maintenance needs.
• Perform computer tasks.
• Address incidents, provide first aid, and coordinate with emergency teams.
• Write incident reports and communicate security concerns.
• Answer questions in person or by phone.

Skills

Customer service

Communication

Tools

Computer skills

Phone etiquette

Job description

Career Opportunities: Customer Service Security Guard (250164)

Requisition ID250164-Posted09/21/2026-Security Services-Security Guard-Canada-Ontario

Ready to suit up as a Concierge Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

Schedule: Monday to Friday 15:00-23:00

Location: L8P 1H6

What's in it for you?

• Hourly wage of $18.76
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities for Concierge Security Guard

• Customer service duties like welcome, check identification, and guide visitors
• Manage access control
• Conduct foot patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Qualifications for Concierge Security Guard

• Be authorized to work in Canada
• Hold a valid security license
• First aid certification required
• Proficient in basic phone & computer skills

This posting is for a position that is currently vacant within the organization.
This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.