Customer Service & Sales Support Representative - Remote

AO Globe Life - Ibrahim Kasseh; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading insurance company in Ontario seeks Customer Service & Sales Support Representatives to assist potential customers with their inquiries. No cold calling is required as all leads are inbound. Join a supportive team that offers comprehensive training, flexible schedules, and uncapped commission potential. This remote position allows you to build a career in customer service and sales support from home.

Benefits

Comprehensive training

Unlimited growth potential

Flexible schedules

Competitive pay and incentives

Qualifications

• Enjoys talking to people and building relationships.
• Willingness to grow and learn from provided training.
• Insurance license is a plus but not required.

Responsibilities

• Assist customers with questions about insurance products.
• Handle inbound inquiries without cold calling.
• Guide customers through the application process.
• Educate clients on policy options and benefits.

Skills

Strong communicator

Motivated and goal-oriented

Coachable and eager to learn

Self-motivated in a remote environment

Job description

Overview

You can start building a fulfilling career in the comfort of your home. We have openings for Customer Service & Sales Support Representatives who can be part of our expanding team. No experience is necessary—just enthusiasm and a desire to assist people! Whether you're just starting your career or seeking a new one, we offer all the training you will need to achieve success.

Responsibilities

• Assist potential customers by answering questions about insurance products and helping them choose the right coverage.
• Handle inbound inquiries only—no cold calling!
• Speak with individuals who have already expressed interest in learning more about our policies.
• Guide customers through the application process, ensuring a smooth and hassle-free experience.
• Educate clients on policy options, benefits, and coverage details.
• Follow up with potential customers to provide additional information and support.
• Work closely with licensed agents to help finalize insurance plans.

Qualifications

• Strong communicator who enjoys talking to people and building relationships.
• Motivated and goal-oriented mindset.
• Coachable and eager to learn. We provide all the training, but a willingness to grow is essential.
• Insurance license is a plus, but not required—if needed, we’ll guide you through the licensing process.
• Self-motivated individuals who thrive in a remote environment.

Why choose us

• No experience required - We offer comprehensive training to help you develop the knowledge and confidence to succeed in insurance sales.
• No Cold Calling!
• All leads are inbound, pre-qualified, and ready to talk.
• 100% Remote Work - Enjoy the freedom of working from home in select US states and Canadian provinces.
• Unlimited Growth Potential - We promote from within and offer clear career advancement opportunities.
• Supportive Team Environment - Even though we’re remote, we’re always connected. You’ll have team leaders, mentors, and ongoing coaching.
• Flexible Schedules - Work full-time with a schedule that fits your lifestyle.
• Competitive Pay & Incentives.
• You can earn uncapped commissions

Apply

If you’re excited about building a career in customer service or sales support and love the idea of working from home, we want to hear from you! Apply today and let’s see if we’re a great fit. We can’t wait to welcome you to our team!