Customer Service Representative - Work From Home

Spade Recruiting; Town of Hinton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruiting firm in Canada is looking for enthusiastic individuals to provide outstanding service to clients. This position involves handling customer service calls, distributing benefit materials, and offering personalized policy explanations. Opportunities for career advancement and full training are provided, with the role being completely remote. Ideal candidates are self-driven and possess strong customer service skills.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Career advancement opportunities

Full benefits after 3 months

Healthy work-life balance

Qualifications

• Enthusiastic and self-driven
• Ability to work with multiple clients
• Strong customer service skills

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.