Customer Service Representative in Georgetown

ABL Employment Inc; Halton Hills; On-site; CAD 45,000 - 55,000; Full time

Job summary

ABL Employment Inc in Georgetown, ON is seeking a Customer Service Representative with sales and support experience, preferably in a manufacturing environment. Immediate start with a Monday–Friday 8am–4:30pm shift. The role involves responding to inquiries, processing orders and quotes, and coordinating with production and logistics.

Compensation is $50,000 per year with weekly pay. Applicants should have 2–3 years experience and strong communication; proficiency in MS Office and CRM systems is

Qualifications

• 2–3 years of direct experience in sales and/or customer service.
• Experience in a manufacturing or technical product environment is an asset.
• Proficient with Microsoft Office and CRM/order entry systems.
• Strong attention to detail and accurate documentation.
• Excellent verbal communication and professional presence.

Responsibilities

• Respond to customer inquiries by phone and email with timely, accurate information.
• Process orders, quotes, and warranty requests in internal systems.
• Provide guidance on product features, specifications, and options.
• Coordinate with production, logistics, and technical teams to support order fulfillment.
• Troubleshoot and resolve customer concerns with professionalism and product knowledge.
• Maintain customer records and support general administrative and sales activities.

Skills

Customer service

Sales experience

Communication

Attention to detail

CRM experience

Product knowledge

Tools

Microsoft Office

CRM systems

Order entry systems

Job description

Immediate Start in Georgetown, ON!
Work for a great company that has been in business since 1881! This is a great place to start your career!

We are seeking an organized and professional Customer Service Representative with experience in sales and customer support, preferably in a manufacturing environment. The successful candidate will possess strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.

Pay

• – $50,000/Ann
• – Weekly pay every Friday

Shift

• – Monday to Friday 8am to 4:30pm

Key Responsibilities

• Respond to customer inquiries by phone and email, delivering timely, accurate information.
• Process orders, quotes, and warranty requests in internal systems.
• Provide guidance on product features, specifications, and model options.
• Work closely with production, logistics, and technical teams to support smooth order fulfillment.
• Troubleshoot and resolve customer concerns with professionalism and product knowledge.
• Maintain customer records and support general administrative and sales activities.

Qualifications & Experience

• 2-3 years of direct experience in sales and/or customer service.
• Experience in a manufacturing or technical product environment (asset).
• Strong comfort level handling product specifications and technical information.
• Proficiency with Microsoft Office and CRM/order entry systems.
• Strong attention to detail and accuracy in documentation and communication.
• Exceptional verbal communication skills with a strong, professional customer presence.

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/