Customer Service Representative - FRENCH

Autism Services; Regina; Hybrid; CAD 40,000 - 48,000; Full time

Job summary

Express Employment Professionals is seeking a Customer Service Representative fluent in French to join one of our clients. You will be the first point of contact, delivering accurate information and friendly support across phone, email or chat.

Strong communication in French and English and data entry skills are essential. You will work both independently and as part of a team in a fast-paced environment, handling inquiries, resolving issues calmly, and contributing to a positive customer

Qualifications

• Fluent in French and English is required.
• Excellent customer service skills with the ability to handle challenging situations calmly.
• Proficient data entry with attention to detail.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information regarding products and services.
• Maintain up-to-date customer records through data entry.
• Maintain high standards of phone etiquette and customer experience.

Skills

Bilingual French/English

Customer service

Data entry

Phone/Email/Chat

Job description

Customer Service Representative - FRENCH

Employer Name:
Express Employment Professionals

Job description:
Express Employment Professionals are looking for a dedicated and enthusiastic Customer Service Representative (Fluent in French) to join one of our clients. In this role, you will be the first point of contact for our customers, providing exceptional service and support. The ideal candidate will possess strong customer service skills, a positive attitude, and the ability to work in a fast-paced environment.
Duties:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information regarding products and services to assist customers effectively.
Perform data entry tasks to maintain up-to-date customer records and interactions.
Maintain high standards of phone etiquette while ensuring a positive customer experience.
Proficient with computer knowledge including
Skills:
Strong communication skills in French and English.
Excellent customer service skills with the ability to handle challenging situations calmly and effectively.
Proven data entry skills with attention to detail for accurate record keeping.
Ability to work independently as well as part of a team in a fast-paced environment.
Join us in delivering outstanding service while growing your career in a supportive environment!