customer service manager - retail

Petro-Canada; Goderich; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Parking available

Job summary

Petro-Canada is seeking an on-site supervisor at our Ontario gas bar to oversee daily operations and ensure efficient, safe service.

The role requires a high school diploma or equivalent experience and 7 months to less than 1 year of prior retail experience. You will recruit and train staff, supervise payroll, and monitor performance to optimize customer satisfaction.

Qualifications

• Secondary school diploma or equivalent experience.
• 7 months to less than 1 year of relevant work experience.

Responsibilities

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Gas bar

Responsibilities

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Benefits

Other benefits

• Parking available