retail sales manager

Samosa and Sweet Factory; Toronto; On-site; CAD 52,000 - 68,000; Full time

Job summary

Samosa and Sweet Factory in Toronto is seeking an Operations Manager to direct and control daily operations at our on-site location. You will plan and organize activities, manage staff, and implement pricing and promotional policies to ensure smooth store performance.

The role requires a bachelor’s degree and 1–2 years of experience in operations or retail, with strong leadership and problem-solving skills to handle customer requests and supply needs.

Qualifications

• Bachelor's degree required.
• 1–2 years of experience in operations or retail is expected.
• Strong leadership and problem-solving skills are essential.

Responsibilities

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers

Education

Bachelor's degree

Job description

Overview

Languages

English

Education

• Bachelor's degree

Experience

1 year to less than 2 years

Work Location

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers