Customer Service Desk Pro — Fast-Paced Retail Growth

Walmart; Candiac; Sur place; CAD 21 000 - 30 000; Plein temps

Résumé du poste

Walmart Canada is seeking a Customer Service Desk Associate to deliver friendly, professional service and support smooth store operations by following company policies.

You will assist customers with refunds, exchanges, and questions, manage sales tax records, and ensure accuracy in scanning and merchandise handling.

This role requires availability for evenings, weekends and holidays and starts at $18.75 per hour. Minimum age is 16.

Qualifications

• Age – 16 or older.

Responsabilités

• Refunds and Returns: Follow company procedures for refunds and returns and complete required forms accurately.
• Customer Service Desk Support: Assist customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
• Sales Tax and Records: Keep sales tax-exempt records accurate and up to date by following Company guidelines.
• Claims and Merchandise Handling: Send damaged merchandise to Claims for processing and check returned items against refund slips before returning to the sales floor.
• Scanning and Accuracy: Ensure all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
• Flexibility (Availability/Work Schedule): Be open to working a variety of shifts including evenings, weekends, and holidays.

Description du poste

Walmart Canada is seeking a Customer Service Desk Associate to deliver friendly, professional service and support smooth store operations by following company policies.

You will assist customers with refunds, exchanges, and questions, manage sales tax records, and ensure accuracy in scanning and merchandise handling.

This role requires availability for evenings, weekends and holidays and starts at $18.75 per hour. Minimum age is 16.