Customer Service Desk Pro - Fast-Paced, Growth-Driven

Walmar; North Sydney; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada in North Sydney, NS is seeking a Customer Service Desk Associate to provide friendly, professional service and support store operations. The role involves handling refunds, exchanges, and customer inquiries, while ensuring accurate scanning and pricing, and maintaining tax-exempt records.

The position requires adaptability to a variety of shifts, including evenings, weekends and holidays, with a focus on delivering a positive shopping experience.

Qualifications

• Age 16 or older.

Responsibilities

• Process refunds and returns according to procedures.
• Assist customers with refunds, exchanges, questions, and directions.
• Keep sales tax-exempt records up to date.
• Send damaged merchandise to Claims and verify items against refund slips.
• Ensure items are scanned correctly to support pricing and inventory accuracy.
• Be available for evenings, weekends, and holidays.

Skills

Customer service

Cash handling

Inventory accuracy

Teamwork

Job description

Walmart Canada in North Sydney, NS is seeking a Customer Service Desk Associate to provide friendly, professional service and support store operations. The role involves handling refunds, exchanges, and customer inquiries, while ensuring accurate scanning and pricing, and maintaining tax-exempt records.

The position requires adaptability to a variety of shifts, including evenings, weekends and holidays, with a focus on delivering a positive shopping experience.