Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Cranbrook; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a part-time Customer Service Associate to join our Cranbrook team. In this role, you will provide excellent customer service, manage transactions, and ensure store cleanliness. Ideal candidates should have previous customer service experience and the ability to lift between 30 and 50 lbs.

Join us for a rewarding experience where you can contribute to a friendly and safe shopping environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking and standing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and company assets.
• Ensure cleanliness throughout the store.

Skills

Customer service

Problem-solving

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills and Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Work Details

Part-time, Unit K,Cranbrook,British Columbia V1C 7H2 Operations 40162

Dollar Tree