Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Abbotsford; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring a Customer Service Associate in Abbotsford, BC, to provide excellent customer service and support in daily operations. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness.

An ideal candidate should have a high school diploma and previous customer service experience. This is a part-time position that requires strong organizational and communication skills.

Qualifications

• Must be able to lift 30-50 lbs from floor to shoulder height.
• Ability to follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational, communication, and problem‑solving and decision‑making skills are required

Employment Type

Part time

Location

163-34377 Marshall Road, Abbotsford, British Columbia V2S 6Y3

Operations 40031 Dollar Tree