Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Vernon; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate in Vernon, British Columbia. The role involves assisting customers, managing transactions, and ensuring store cleanliness. Candidates with retail customer service experience are preferred.

The ideal candidate should possess strong communication and organizational skills, be able to lift between 30-50 lbs., and work effectively in a team environment. Join our team to help create a positive shopping experience!

Qualifications

• Previous customer service experience in a retail or similar environment is preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30 to 50 lbs. and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Ensure cleanliness and stock of the store.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving skills

Ability to lift 30-50 lbs.

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Employment and Location

Part time – 2707 43 Avenue, Vernon, British Columbia V1T 3L2. Dollar Tree Canada.