Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Lethbridge; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate to enhance the shopping experience at our Lethbridge location. The ideal candidate will assist customers, manage cash transactions, and maintain store cleanliness while providing excellent service.

This part-time position requires a high school diploma or equivalent and previous customer service experience in retail or similar fields. The role demands physical stamina and strong communication skills.

Qualifications

• Previous customer service experience in retail or service industries is highly preferred.
• Ability to lift between 30 and 50 lbs. and handle physical demands of the job.
• Must follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness and organization of the store.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Location

Part time Unit 35-1240 2 Avenue No, Lethbridge, Alberta T1H 0E4, Operations 40080 Dollar Tree